Rebekah B.
Would give 0 stars if I could
Would give 0 stars if I could. My husband and I were in the process of buying our first home and I figured we could try to get our credit a little higher before we did. They said it was $99 a month per customer, but because we were married they would give a half price discount to my husband. When the autopayment came out there was no discount. We were told they would send letters on our behalf to the credit bureaus to get inquires off our reports, they said 4-6 weeks max. When 4 weeks rolled around and I hadn't received any info about the status I called- "You should receive notice in the mail within the next 2 weeks." I decided I would just cancel because I was assuming I got ripped off. They asked me to stay and offered us each one month free. Awesome, what's the harm in that? Free month over- still haven't received anything. So I call to cancel accounts again. Now it's "too far into the new month and we'll have to finish out and pay the $99" even though they did NOTHING for us and it was the day before our "free month" ended. It's now been 4 1/2 months since the "sent letters" and nothing ever happened. Waste of money.




