CreditFirm.netCreditFirm.net is listed under Credit & Debt Services in Deerfield, Illinois.
CreditFirm.net (creditfirm.net) has 65 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Credit & Debt Services · Chicago, Illinois
Excellent
Credit & Debt Services · Chicago, Illinois
Excellent
Credit & Debt Services · Chicago, Illinois
Excellent
Credit & Debt Services · Chicago, Illinois
Excellent
65 approved reviews, newest moderated first
Steven W.
My expectations were low going in. I have used other credit repair services before. I spend a year watching Lexington Law dispute 2 accounts at a time with nothing to show for it. THIS IS ON A WHOLE NOTHER LEVEL! One month in and I'm already starting to see accounts comin off. It works
Jane L.
I’m having a good experience so far, started about 2 months ago in June and have 7 accounts removed from Equifax, 6 removed from Experience and 4 removed from Transuion. I spoke to my credit person at least 3 times already and he helped me open a credit card to get my scores up. I’ll come back in a few months and update on how I’m doing.
David H.
I been using the service since April and so far I had a bunch of collections deleted from my reports and my scores on credit karma all went up.
Jd
I have been with them since feb 2021 not one thing has been removed. I try and get in contact with them but no reply most of the time or it’s takes weeks to hear something back.
Response from CreditFirm.netAug 16, 2021
Hi Jarvis, Sorry to hear that your experience with us did not meet your expectations. According to your credit reports, we did have some positive results. In the 3 months of service we were able to DELETE the $21,999 repossession from Santander and Enhanced Recovery collection account from all 3 of your credit reports. We emailed you the case update on July 9, 2021 and updated the portal the same day, which was the day after you requested an update. Please check your SPAM folder if you don't see the email from us. Good luck moving forward and congratulations on the removals. CreditFirm.net
JOEL
Not bad at first but they will not answer questions. DO NOT USE THIS COMPANY!! The first month they answered my questions but no response for months after that. I went with them because of the price and you get what you pay for. Go with them if you want to be ignored and ripped off. Complete frauds.
Dovlet K.
They simply do nothing. Before signing up with them, I found quite few positive reviews and decided to try for 3-4 months. I'm debt free, except mortgage, but because of few missed payments and debt settlement, my current credit score is around 630-650, and i was expecting to remove some of negative items from report, and bump score at least on 50 points. After submitting disputes to 3 credit bureaus (i'm not sure if they actually submitted them), and waiting for 30-45 days, nothing happened, i didnt receive any mail from credit bureaus. Ok, that would be fine, but any communication with Creditfirm was ignored. They don't respond to your email, dont respond to Notes on your account which supposed to be working as email per them, and every time when you call them to get updates, receptionist assures you that someone will call you back in 48 hours. Ok, I was very patient, but long story short, after calling them 4 times in June with interval of 7 days between calls, nobody ever called me back. All they needed to do to provide me update for my disputes after 30-45 days passed. I don't care about $50/month fees, I care about improving my credit score and receiving updates, be it good or bad. Please, give yourself a favor and DONT WORK WITH CREDITFIRM. You will be ignored, charged $50/month for nothing, and lied by receptionist. I got zero result in 2 months with my pretty easy case.
David P.
DO NOT BUY This is totally very frustrating to deal with these people. They dont email, call, or answer any questions. They simply stop responding to you. You have to literally cancel your card and get a new one since they don't stop charging your card. Update 8/16/21 They replied to my review comment today, but nothing has been done on my behalf. Nothing has been removed from my credit report. No agency has changed anything, they mentioned they mailed out stuff, but the only thing they did was update my address to the current one. Horrible service
Response from CreditFirm.netAug 16, 2021
Mr. Perez, According to the documents you uploaded to our online portal on 5/19/21, you received a notification from Experian stating that the disputes that we initiated were completed on 5/18/21. Those documents also included the results of the investigations into the derogatory accounts. The only communication I see in our system was a call on 6/29/21 at 12:00 EST requesting the cancelation of your account. I'll go through our call/email logs again to confirm that we didn't miss anything and email you back with the information. Regarding your case, we mailed out dispute, debt validation, and section 609 letters to the credit reporting agencies and furnishers. Please let us know if you have any questions or require copies of the letters that were sent out. Thank you, CreditFirm.net
AJ A.
I have been calling their offices for 3 weeks now. No response or call back. I get the same lame line from their reps that a specialist will call me back shortly. They all say the same thing but I have not received a call back yet. I emailed still no response. I guess the only way to get an update on my account is to write a bad review. I have had these services since Nov 2020 and it's now March 2021I need an update to see what I'm paying for. The website is pretty much useless.