ExperianReviews of creditexpert.com

If I could I would rate minus 5, how can a so called specialist company that can have a major influence on your financial future always get your credit report so wrong. It seems to me this is purposely done to try and get you to sign up to them for £14.99 a month subscription. My credit history is brilliant so why my report states otherwise makes absolutely no sense when on the other major reference sites my credit history is brilliant. Seems like a scam and urgently needs looking into, this has major implications on people's lives, sort it out experion

I find Experian to be the easiest to navigate of any of the credit bureaus. There free service offers more than enough to figure out what's going on with your credit score and make steps to change it. Super easy to change any wrong details on your credit report as well like addresses you never lived at or phone numbers never had. All around Experian as a million times better than TransUnion or Equifax. TransUnion's website is the least user-friendly website I think that exists. They make it impossible to change any of your information easily and they also keep redirecting you to different websites where you have to keep making different accounts and you don't know what sites you have accounts on and what you don't have accounts on. They also never update you on any disputes until they mail you the results which could be anytime in the next few months after making the dispute. Experian much better.

True star rating -1 deficit score The whole Credit Bureau system is itself a low scorer based on their own standards! Who rates the 3 bureaus, Experian, Equifax, and Transunion? Who grades these entities and ensures they themselves are operating at the same expectation levels they require us to meet throughout our lives? Who again by their own standards, would fail miserably! Special emphasis on Equifax, and their customer service alone, 80% of time is sub-par at best and their services, of which none of us request, where they attempt to score us on an unofficial, calculation of pluses and minuses that only they understand, If at all. Have you ever wondered why those great strides of multiple on time payments you make or that loan you paid off positives, very slowly effect your score upwards but forget by mistake one payment on an account on an otherwise 99% paid on time record, that same score immediately descends some 65 points!! That is not by accident. Nevertheless this service is forced upon all of us where we are graded upon this unverified, underperforming, excessively confusing and profit based service throughout our lives. Depending on that score, we are effected greatly in one way or another. This score, where all three bureaus collectively, make up a Fico score is severely flawed. Whereby their biased and negative driven business practice makes it a positive for their bottom line when they can inflict that negative reading based on there contradicting standards of score calculations made upon us every 30 days. This will eventually effect each and everyone of us at some point during our lifelong credit journey. They start to profit when you incur a negative to that ever important credit score. How? At times when at some point or another, we will suffer the consequences of a less then good credit score, whereby we may seek out one of many options that benefit the profit producing score keepers. Perhaps one of their credit consolidation or credit building profit inspired programs. This should be outlawed! If this must be a service put upon everyone of us regardless of whether we ask for it or not, it should at least be headed by non profit organizations. Who poses only a neutral interest in our position, in our lifelong credit journey. Otherwise, at its core, it is an unethical business working against all of us and at an egregious conflict of interest. This does not serve our best interest. A service, in which plays such a major part in the quality of our lives we live, through out our whole lifetime, that also profits on the demise of ones misfortunes and preys on their inability to keep and maintain a high credit score. It’s a service mandate that again, works against us in the worst way and at all costs, literally. This definitely needs reform as they are absolutely, in no position, to grade us given there own outrageous lack of plausible service standards within their own establishments. Adjusted for inflation of the 3 credit bureaus services in an unspoken mandate. Is it only guarantee’s in life: credit worthiness, death and taxes? Not hardly. At least, it shouldn’t be.

Absolutely rubbish. No way to talk to anyone. Phone menu runs you round in circles the disconnect you. Total waste of time

It’s an ok company I just don’t understand all that mumbo jumbo and the credit world is not for me it’s not user friendly

A company sent me an email few weeks ago regarding an illegal unauthorised access to their network so they gave their customers an activation code for complimentary identity plus subscription. I've tried to register for experian complimentary identity plus subscription but unable to do. At the end of registration process there's an error message. I've spoken to experian few times in the last few days but they couldn't resolve this issue. I've realised that there are untrained people working at experian and they totally ignore you if they are unable to fix any issue. Not sure what to do now.

This company makes it very hard to complain about wrong information on their site. Once this is all over Virus .the Ombudsman should close this company for criminal behaviour and prosecute all their Senior management

So proud of the diabolical customer service they give their customers! I don't get it - they don't publish their phone number, when you find it their automated 'service' doesn't work, their 'save your credit report' doesn't work. They then lie to their customers blaming GDPR for refusing to help and email the credit reports out. Staggeringly unhelpful.