Credit Direct Reviews | Read Customer Reviews of creditdirect.com

Credit Direct Reviews | Read Customer Reviews of creditdirect.com

Credit Direct reviews

316 approved reviews, newest moderated first

Shanta B.
Dec 7, 2022
Doug Barker thanks for everything
Doug Barker thanks for everything. You went above and beyond and very honest with me upfront and I really appreciate you.
Response from Credit DirectDec 7, 2022
Thank you so much!
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Tammie E.
Dec 5, 2022
Matthew Gilligan was a pleasure to work…
Matthew Gilligan was a pleasure to work with. He answered all my questions very professionally. I could not have asked for a better representative to help me with this process. Great job Matthew
Response from Credit DirectDec 6, 2022
Thank you so much!
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Jason S.
Nov 29, 2022
Jay Vinson made it incredible
Jay Vinson made it incredible. True asset to your company. He is customer service, he was right there with me the entire process
Response from Credit DirectNov 30, 2022
Thank you so much for the positive feedback!
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Anu N.
Nov 29, 2022
David Wellington
David was friendly, helpful, knowledgeable and has great communication skills. Thank you David!
Response from Credit DirectNov 29, 2022
Thank you so much for the positive feedback!
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Brandon T.
Nov 23, 2022
My experience was excellent because I…
My experience was excellent because I needed some financial help to help a family member out and Marco Lopez was very genuine and kind and was able to help me out. I would definitely recommend him to help any future customers out. He was amazing.
Response from Credit DirectNov 29, 2022
Marco is a valuable asset to our team for sure! Thank you!
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RDP001
Nov 18, 2022
Applied for a loan for daughter's brain abnormality. Was given a bait and switch.
Applied for a loan. They sent me an email saying I was prequalified for $3,000 and to call them. I called, the representative named Tyler immediately said that, despite no information having changed since the prequalification a few seconds before, there's no way i could get a loan, but he'd be willing to sell me some credit services I don't want or need. He basically used my daughter's brain abnormality to try to con me into signing up for some service I don't want and that won't help my daughter get the care she needs. To use the illness of a child to dupe somebody into something completely different than what they asked for and what you told them they qualified for is the lowest of the low.
Response from Credit DirectNov 30, 2022
Thank you for sharing your experience with us. Our apologies for the confusion caused by receiving your loan prequalification and the program offered to you as an alternative option in the case you did not receive full approval for the loan. Your feedback is important to us, and we will take steps to ensure a similar experience doesn’t happen again. If you are still interested in your loan offer, the link to complete your application has been emailed to you.
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Janice B.
Nov 17, 2022
Mr Matthew took the time to explain…
Mr Matthew took the time to explain every small detail and made sure I understood the process
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James B.
Nov 1, 2022
WHEN I GOT THE LETTER IN THE MAIL I …
WHEN I GOT THE LETTER IN THE MAIL I THOUGHTOK LETS SEE WHAT THEIR TALKING ABOUT SO I CONNECTED YOU GUYS AND TO MY SURPRISE I FOUND THEHELP I NEEDED TO RELEIVE THE STRESS I WAS IN SO AFTER TALKING TO DAVID HE WALKED ME THROUGH THE PROCESS AND EXPLAIN IT TO ME IN DETAIL SO THAT I AM COMFORTABLE IN DECISION TO COMPLETE THE PROCESS AND I WANT TO AT THIS TIME TO THANK HIM FOR PROFFESSIONALISM IN THIS PROCESS. GREAT JOB YOUNG MAN AND IT WAS NICE TALKING TO YOU
Response from Credit DirectNov 1, 2022
David is the best! Thank you!
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