Credit Acceptance for DealersReviews of creditacceptance.com

When I came to the seminar, you gave a guy a big check for closing pools. Making me believe that you operated like that. When in reality, you loan to subprime, everyone gets approved, then you rate our dealership on the payment history of subprime people. Then you begin to take the money that is supposed to come to us for closing pools. When people come in to buy a car, we are not psychic. We don't know who will pay and who won't pay. Stop rating us on how people we don't know pay. Heck, you take enough from each deal, take 100$ out, and give it to us when the pool is reached instead of taking away our initiative to write more deals! Closed 3 or 4 pools now, and never got a check like the guy at the seminar. The reasoning behind it is that we don't know payment history. Doesn't even sound right!!

While the approval process is fairly quick and easy, it is hard for me to get approvals where we rarely make money but also usually asked to lose money. I can normally take any deal under this situation and run under Westlake and get the approval needed. I realize that CAC is setup to pay dealers on the backend from the pool. However, we as a dealership cannot normally send the deal to CAC. The rep is always readily available to answer questions, which is much appreciated. The funding process is always much easier and smoother with CAC. I wish we could send more deals through your company. I do process every loan that I can. CAC is always my first place to try to get my customers approved.

Credit Acceptance is a great lender for subprime. Easy funding, fast approvals and great customer service. We have an excellent Rep. Shane olivett. Id give them a higher rating but we have discovered other lenders with better advances that basically do the same thing.

Usually I can reach a member of the Dealer Service Center to assist with applications and they are very helpful. My rep, Tiffany is fantastic and always responds quickly. What is difficult about the software is having to go back and forth to plug in alternate vehicles and it is slow.

My representative ed is amazing. I cannot express enough that ed does his job well and effectively. My only problem with cresit acceptance is the check... if I'm selling a car for 8999 I want the full 8999 ... most of the time I'm only making on an 8999 car 6606 ... the only reason I can make a bit of money bc I buy my cars good ... if not I wouldn't be able to use these services.

Honestly undecided. As a new dealer this entire thing has been a ride. I was told how things work, but they've never really worked that way, they said there would be money, but it's not there either. They do finance people, and I get some deals done because of them, but so far, promises vs reality are a long way off, but all we can do is keep pushing Getting customer accepted is easy, getting the approved is a nightmare. Send in tax forms to show income, nope. Send in pay stubs to show income. Nope. then they cut the income on the statement in half, lowering your initial payout. Sending in paperwork afterword is also a nightmare. "We want this for the lien proof". Send that in. Denied. They want another screen. Ok, next time send the "other" screen and they don't want that one, they want the one before, or some other screen you've never sent in. Ok, next time send that in, nope, we want a hard paper copy. They never seem to be consistent. I see a few more reviews from dealers that say they've never seen money from CAC, which is concerning, if I'm not gonna get paid for doing this shit deals, what was even the point? Thanks for the reply though, I'm sure my non existent rep will reach out soon. She just vanished one day, they claim she still works there, but her phone goes to her boss, who also has never met after he said he was coming by. I feel pretty abandoned by the company in general and wish I had another finance option, but then again I'm about half way through a pool, and if I dont close that one, I'll probably never see a dime from them.

Approvals were good,now they are really bad.Fees are way too high.Sad because we would like to do more deals and close pools but the callbacks just arent good

Your fees have gotten so high, it’s hard to do many deals with you. If the fees came down I would use you more because your portal is easy to use, your closing process is seamless, & your customer service is good.