Billie Sue D.
The Credit Acceptance has changed…
The Credit Acceptance has changed drastically, and we are financing very few deals with you now. It saddens me.

At Credit Acceptance, we believe in driving possibility for everyone. We were founded by a dealer for dealers, and our mission is to help independent and franchise dealers say yes to every customer. We do that by providing financing solutions that allow dealers to sell more vehicles, regardless of a customer’s credit history.As a leading subprime indirect auto financer, we empower dealers to offer financing to credit-challenged customers while expanding their business opportunities. We understand the challenges dealerships face in securing subprime auto financing, which is why we offer one of the best financing options for independent car dealerships. With fast approvals in 30 seconds or less, same-day funding, and full-spectrum financing options, we make it easier for dealers to secure financing for all types of customers while improving cash flow and operations.Our program helps dealers attract more subprime auto customers, generate repeat and referral business, and strengthen their bottom line. We also report to all three major credit bureaus, giving customers a chance to improve their credit while driving dealership success.Join the Credit Acceptance network today and unlock more financing opportunities for your dealership!
Credit Acceptance for Dealers (creditacceptance.com) has 586 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 16 reviews with 2 stars · Clear filters
Billie Sue D.
The Credit Acceptance has changed drastically, and we are financing very few deals with you now. It saddens me.
Gary
Too many people with credit scores under 500 if someone needs 6-7-8 thousand down they would buy car off the street
Response from Credit Acceptance for DealersJun 23, 2025
Hi Gary! Thank you for expressing your concern. We will have someone from our sales team reach out to you shortly. They will be able to discuss with you further.
Matthew
The 80/20 formula seems to work incredibly unfavorably for dealerships. Almost as though we are being punished for being a newer dealership. Your penalties in "paid to dealer" make it very difficult to work with most potential customers, even into the mid 600's on their credit scores, making some deals impossible for us to make the sale and make any profit. We also have had a lot of customers take their business elsewhere due to higher interest rates and higher down payment requirements than other dealerships are able to garner for them. I've had too many deals walk the past few months over this and it is incredibly frustrating. Also, I am not sure how your dealer rating system works. We have cash sales and outside lending deals that have enabled us to move several vehicles BUT this seems to have no impact on our dealer rating.
Response from Credit Acceptance for DealersJun 23, 2025
We appreciate you sharing your concerns. It's important that our dealer programs support your sales efforts. We'll have someone from our team reach out to you to discuss your concerns.
D. N.
New dealers are punished. No hot leads and deal structures that are almost impossible to work, even people with decent credit. Often requires a down payment that is unreasonable for the customer in order to get enough up front money to cover the dealers cost in the the vehicle. The local rep has been helpful and great to work with but I sell 4 cash vehicles to every 1 financed deal because of this.
Response from Credit Acceptance for DealersJun 23, 2025
Hi Daril. Thank you for reaching out and expressing your conerns. We'll have someone from the team reach out to you to discuss further.
Stephen S.
It’s tough to get a deal done with CAC right now. We have had 550-600 credit apps and negative $2k offers on the front end. We are not willing to lose that much on the front. I have put 100+ deals on the books and promised a return at 50 and then with receivables but CAC is making it almost impossible to keep adding business to the receivables.
Response from Credit Acceptance for DealersApr 10, 2025
Thank you for your feedback. We understand your frustration and we've asked your Market Area Manager (MAM) to reach out and talk through your recent experience.
Jennifer
Great for buy here pay heres that need cash flow. Fast funding and easy software application to submit deals. I have been a CA Dealer for 20 years. Up until two years ago I would have had 5 star reviews. Manual adjustments to dealer balances are done in secret with no disclosure to dealers. They have fired all the "car guys" that built the business and replaced them with fancy bankers that have never spent time smelling exhaust at auctions holding screaming babies in the finance office while customer signed, and seen the impact they caused the small dealer that relies on the portfolio checks.
Response from Credit Acceptance for DealersApr 3, 2025
Hi Jennifer! We appreciate your feedback and understand your concerns. Reach out to your Market Area Manager (MAM), who can work with you to address any concerns.
Paul
Start paying bak end. Lower down payment
Response from Credit Acceptance for DealersApr 3, 2025
Hi Paul! We appreciate your feedback. Please connect with your Market Area Manager (MAM), who can work with you to address any concerns.
Johnny
I like the program. Have used it for years. Seems like we can not hit a bull in the ass with a bass fiddle right now. Fees are through the roof which makes it impossible.
Response from Credit Acceptance for DealersApr 3, 2025
Hi Johnny! Thank you for your feedback. Your Market Area Manager (MAM) would be happy to discuss your concerns and explore possible solutions. Please don’t hesitate to reach out!