Gerardo R.
Recommended
Great service!

We want you to show the world of colors with the true magic of neon lights. And that's why we created Crazyneon—to give you the chance to completely personalize your area. We have a large team of creative individuals who go above and beyond to provide you with the greatest neon signs possible. We make sure that no customer leaves without the elegance of these presents, thanks to our global presence.Crazyneon is not just a company that offers bespoke neon sign services; it is also a concept that guarantees infinite fun and creativity with LED neon sign supplies, allowing you to express your imagination with your business, office, or home decor.
Crazy Neon (crazyneon.com) has 327 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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327 approved reviews, newest moderated first
Gerardo R.
Great service!
Scott- Wisconsin, U.
This is perhaps one of the single best experiences I have had with an online merchant, EVER! With every question I had, there was a very quick and clear answer. The responsiveness was exceptional. Then, I ended up needing our sign for an event with a quick turnaround time. Their product arrived a day EARLY (yes, I paid for expedited shipping, but still...). We all eagerly gathered just now to open the box which was packaged so expertly it protected the fragile piece on it's long "around the world" trip. The sign is breathtaking and EXACTLY as described. The craftsmen made all the changes we requested from the original mock up, to perfection. This will be a stunning addition to our event and a treasured keepsake afterwards. I don't usually write reviews, but this experience demanded one. Thank you!
Bree C.
Great customer service, the team worked closely with me on my design and were very patient and helpful!
Larry
Product was as described and very pleased.
Ben B.
Returning Customer. Always a great experience.
Kenneth D.
The sign is perfect! Exactly what I had designed in my mind come to life.
Dustin M.
The sign was generally well made, but it was shipped completely filthy. Whoever assembled it did not clean it very well before shipping it and some of the fingerprints on the clear portion of the sign will not wipe of no matter what I use, they appear to be some kind of chemical that etched itself into the plexiglass. It will work so I'm not going to deal with 3rd world customer service trying to return it. I should have done more reasearch about where the item was manufactured. I do not recommend, look for a stateside manufacturer.
Response from Crazy NeonAug 28, 2023
Dear Dustin, We regret learning about the cleanliness matter you've encountered. The problem is of great concern to us since we do not deliver products with such issues to our customers. We recommend contacting our Customer Support email at [email protected] and sending pictures of the fingerprint marks on the sign. This will enable us to offer you the most optimal resolution from our side. Thanks
N/A
Absolutely terrible company and poor quality product
Response from Crazy NeonAug 28, 2023
Hi, we are surprised to receive your review about the product. We haven't received any complaint from you on our customer support email / phone number. This sign was received by you as a part of our marketing association, free of cost and you chose to pay for the sign post 2 months of having it, when you weren't able to fulfil the committed deliverables. Should have been any issue with the quality of the product, you would have not made the payment. Regardless, your sign is still under warranty, and we will resolve any actual issue you are facing with the sign. Please reach out to us on [email protected].