Cathy S.
I was automatically charged to renew…
I was automatically charged to renew without any notification alerting me and my PayPal account was charged $120. I responded to the email hello at cravebooks dot com that announced my subscription had been renewed. I requested cancellation. I couldn’t find a response for some reason. I Googled Cravebooks contact and found the email address info at cravebooks dot com and subsequently forwarded my original email request and added new information. This time I got a quick email acknowledgement that my email was received. Shubi responded quickly confirming that I will be issued a complete refund. I appreciate that. Although I have not gained any value from this membership, other authors might. I admit that I didn’t really put effort into trying to make this work. My assessment is that this service requires extra effort and time and possibly additional money in order to be effective.


