CraneandcanopyReviews of craneandcanopy.com

Avoid like plague Bought a comforter which turns out to be an overpriced junk. Inside polyester came out . This can cause serious damage to lung and cause Interstitial lung disease .We cannot write review in this Scam companys website which is not a surprise .Huh

Terrible return policy. They tell you free shipping and returns. When I returned the purchase I made because of the color not working, I was charged $30. How is that free shipping and returns? I will not purchase from them again. I forgot I purchased a couple of shams a few years ago. They have faded badly. Not at all worth what they charge. I feel like their shipping and return policy is a lie!

I would give a zero if possible! I will never buy from this company again as they do not care about their customers. I spent over $750 on duvet & sheets. I washed the sheets before putting on my bed the first time, and they looked like rags when washed! I returned them, they said they could not refund me because they’re used! They looked so bad, I never put them on my bed! Even the duvet I had dry clean looks bad…all products I purchased are a wrinkled mess! Waste of a lot if money! I wish I’d read these reviews prior to my order.

They don’t call back. I purchased bedding. My daughter purchased bedding and it pilled. We emailed, we called, we texted. Nothing. She threw her bedding out. Do not buy from them.

Horrible customer service and return policy! I will never buy from them again. A lot of money spent! I ordered Euro king shams for my new home. Didn’t realize until I moved in and opened the box that I they were too big. I immediately ordered the smaller size and they came within a couple days, but getting a return, or a return consideration, because of the move was impossible. I wrote them twice and never got a response.

I purchased a set of white Scalloped edge sheets. The shipping was $30 which is quite expensive. The sheets feel like sandpaper, washed terribly. Wrinkled. Ironing didn’t really help. Terrible return policy. They don’t except returns if they have been washed. They change a 70% restocking fee, if you want to return unopened merchandise. Awful all the way around!

I bought grey bath towels on this site. My husband used a hand towel and I used a bath towel after a shower and the towel turned orange in the middle. I wrote to company. They told me I must have used bleach and that is why they turned orange. We use tone soap. Who washes themselves with bleach? I use natural products to clean. If I truely used toxic products to clean my shower, then the ends of the towel would have turned orange and not the middle. They have no common sense. It was like explaining something to a 5 year old. I fought with them for a month. I wanted to exchange for white towels since I could not get money back. I had bought 8. they refused to send me white towels until I bought 2 more towels at $36 a piece. I refused, told them to send me 6 then and they would not send me replacement towels because I would not give them any more money. Then they refused to answer my emails. They did not have a phone number to call. I went to review on google and they have that their buisness is closed! Not true! they are a horrible company. Stay away!! I lost a lot of money and gave them to an animal shelter.