Glenn G.
Gained a loyal customer
Could not be happier with my purchase. Quality products, excellent service, prompt delivery, and easy to contact. I will definitely be purchasing any and all future products from Craftmaster.

Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Glenn G.
Could not be happier with my purchase. Quality products, excellent service, prompt delivery, and easy to contact. I will definitely be purchasing any and all future products from Craftmaster.
Larry
The customer service seems good but I am still waiting for my items as they customer representative called me the day after I ordered to say it would be four weeks because they don't stock what I ordered. So I don't really know if it is good since I don't have my items.
Eric F.
Super efficient
Taryn
Fast shipping, excellent customer service. Will definitely use in the future.
Hunter
Product didn’t fit my needs. Return policy is garbage.
Gary O.
Great price on the hardware with a timely delivery. It really doesn't get any better. Yes I would order again.
Tajae T.
I tried ordering machines for multiple companies I work for and you guys assumed it was a scam. I went to the lengths of having the owner call and you were disrespectful to both me and him.
Response from Craftmaster Hardware, LLCSep 8, 2020
Hi Tajae, Our fraud protocol has us call the location and match the name on billing. You said to bill Jack Depalo. When I called the location to verify him, they said he no longer worked there. They didn't recognize any other names that were given. At that point we do not take the orders or any subsequent orders as policy.
Mark in Lancaster P.
Fast and easy ordering. Product arrived quickly and everything was in fine order.