Matt B.
I haven't received the package yet but…
I haven't received the package yet but they were very helpful when speaking to them.

Craftmaster Hardware is a full-service qualified distributor of security hardware, detention and locksmith supplies. When you work with us, you can count on high quality products and competitive pricing. But we know to become your most valued partner, your “go-to” source, you need something more.Our Customers Rely on us Every Day Because:- We are experts in the education, healthcare, facility security and detention markets;- We take personal responsibility for delivering the solution you need;- We are accountable for results and committed to unrivaled service;
Craftmaster Hardware, LLC (craftmasterhardware.com) has 682 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Matt B.
I haven't received the package yet but they were very helpful when speaking to them.
George
Great products, fast service!
DON L.
Very good service, great to work with.
Catherine B.
Love the service. Although my product was out if stock when I ordered, they called me the same day to give me ETA and the product still arrived prior to promised date. Would use this again if I needed products in this line.
B H.
Great customer service and the door knobs were much needed replacements for knobs that wiggled like a loose tooth.
Luke L.
Order arrived very quickly and was exactly what we needed. Sales associate taking the order was great.
Matt R.
The product was delivered on time and as expected. Given the time of year and the current world situation this is an unexpected surprise.
Abraham M.
Very poor communication. Never shipped order and I had to call weeks later to ask about it only to find it was "processing." No follow-up whatsoever. Will never use again.
Response from Craftmaster Hardware, LLCDec 21, 2020
Hi Abraham, We let you know it was not in stock and wanted to give you eta to see if that would would work for you. We didnt hear back from you so the order was cancelled. Thank you for contacting us. Dan D