ryan R.
They did me right!
Below is my original review. The company reached out and made this right with 100% satisfaction. I really appreciated it. They had an old address on file. It’s nice to see a company carrying about their customers! I have not received my certificates and it’s been a long time now. I was forced to pay for hardcopies, yet they never came.
Response from CPRCertified.comSep 20, 2026
Hi Ryan, thank you for reaching out, and we're sorry to hear your wallet card hasn't arrived — this is the first we're learning it didn't make it to you. To clarify a few things for you and anyone reading: your certificate PDF was emailed to you immediately after you passed your exam on August 27, and it's also available to download anytime from your account dashboard at no cost. Your wallet card was mailed the following day to the address on file. We never charge for certificates or for reprints of cards lost in the mail. Please reply to our team here (or email us directly) and we'll get a replacement wallet card in the mail right away, free of charge, and also confirm your mailing address is correct. We're happy to make this right.