CPAPdirect.comReviews of cpapdirect.com

Quick delivery, Good price. Easy to navigate website.

I am very unhappy with your customer service return policy. I am still trying to return a SoClean machine. I've been communicating with Greg via e-mail. I purchased a SoClean for my brother who was very ill in the hospital. I was told he was going home with a CPAP but it turned out to be a ventilator and it was incompatible with the SoClean. He never used the machine and I tried to return it. The return address is about 1 mile form where he lives but I am being told it is a shipping warehouse only and doesn't accept walk-ins. My brother is bed ridden so someone else will have to return the machine. But I'm being told to return it via UPS - which is five miles the other direction from his apt. and the warehouse. He doesn't have computer or printer capabilities so he can't print off labels or get packaging. I live on the Outer Banks so I is impossible for me to help.

I am totally satisfied with my purchase of the SoClean system. My purchase arrived quickly and packaged nicely.

I love the SoClean. It's so easy to use and I can tell my mask is clean and fresh every night.

Easy to order - easy to replace the filter.

Great experience in the entire whole process when searching supplies and when ordering. Easy to use system when placing my order and the order arrived timely. I was very pleased and will continue to order my supplies from your site.

Very satisfied. I had a question about the assembly and called the support number. The lady was very helpful and answered my questions quickly. Would highly recommend CPAP Direct.

Clear product description, easy ordering and prompt delivery highlighted this transaction.