Michael N.
I purchased an air mini which does not …
I purchased an air mini which does not work at all. The sounds of my breathing are completely different from my Resmed machine. I cannot use it and you would not arrange a return. Since you will not accept returns, I must trash it. Terribly unhelpful customer service for a device that I feel you are well aware of it’s shortcomings! Very disappointing experience.
Response from CPAPdirect.comNov 21, 2017
Michael - We are very sorry about your experience with the AirMini. We have searched our records and cannot find you as a customer for this product. I can assure you, our customer service team would not handle this situation as you described. Our GM has reached out to you. Please respond to him when you get the chance. We'd like to help resolve this in any way we can. Thank you. GR




