Heather K.
Terrible customer service
Cozzy homes: Sharing my experience with u all cause u know I’m all about word of mouth and reviews and all that. I ordered Ronny a “QUILT” for his birthday.. I kept getting emails saying it’s on its way, it was very late- I received the blanket and realized, it’s a throw fleese.. which I didn’t order… the next day the QUILT shows up… I contact customer service thru email and he tells me I ORDERED IT! Lol 😂 umm… no sir it was a mistake… he says well too bad. Bro both blankets were $70!!!!!! And one is a throw like u buy at Walmart ($9) but with a cool design. Terrible customer service is the worst and the first thing that will make me not buy from ur company AND SPREAD THE NEWS OF MY EXPERIENCE ALSO. 🗣🗣🗣🗣 Side note the quilt is only 2 ply cotton it’s not a real quilt. Not $70 worth - but like I told him I was willing to pay that for the design- but I didn’t buy the other one, they Sent it, charged me and told me to suck it after.



