CozzyhomesReviews of cozzyhomes.com

Worst company I ever dealt with. They claim to be in the US and when I finally got my shipment after Christmas, it was shipped from China. The quality sucks. They should be ashamed of themselves. Put the word out.

UPDATE: today is 1/8/25 and the gift still has yet to arrive and I had to reach out to my payment method to dispute the extra amount that I was charged in order to get the refund that they said they would give, for the overcharge. There was nowhere on the website to state processing and shipping. It did ask me for a tip while posting pictures of elderly women making the quilts. It showed me one final cost while charging me $12 more. I paid for fed ex express shipping which was nearly $20. Days later I inquired on when this would be and was advised it would be 5 days to process then 10-20 days to ship/receive. They claimed they’d give a refund for the overage charge but I have yet to see this processed. I replied again to clarify that a fed ex express option would indeed take 10-20 days and decided to look up their location. There appears to be both a Hong Kong and a WY address which doesn’t correlate to the pictures they post and lead you to believe it to be a small business run by elderly women. I feel as though we were more than misled, and we will be canceling our order!

Do not order with Cozzy Homes. I purchased a blanket for a Christmas gift. After waiting for several weeks I received a cheesy wine flask. I sent pictures to them. They say the same thing every time that I received my package. They're ripoff. Worse customer service I've ever seen.

The item I ordered didn’t say it would have to be shipped from china, now it’s two weeks in and i still haven’t received it and if want a refund they charge 20%. All this after they applied charges like compostable packaging and a tip that I did not agree to. Do not buy from this seller!

Well add me to the list ! Seems other reviewers were lucky enough to get to customer service. Me...not so much. Spent almost $100. I'm assuming LOST ! Like the others.....save your hard-earned money ! Wish I could use a negative star.

I should've looked into this company and read some reviews before ordering (like I usually do). There was no indication on the website that the product would ship from China. I elected an expedited form of shipping (FedEx or something similar), hoping I would get it in time for Christmas. After finalizing the purchase and receiving a link to track shipping, discovered it was coming from China. It took 14 days from the day of placing the order until it left China. They also have a tricky and confusing check out, and I ended up getting charged an additional amount for "shipping protection." I hate to even think about the quality of the quilt I bought. I wonder if I'll even get it. Avoid doing business with this company. Buy from a local quilter. I wish I had!

The worst cheap fabric. They won't do returns. Do NOT order from them!

I ordered this item on the 5th of December and according to their packaging tracking link, it is still in China! This was intended to be a Christmas gift but I am starting to loose hope. Based on my experience with this company so far, I dread what the quality will be like. They were absolutely no help when I tried to get an ETA. I will keep you posted.