Jeff
Terrible Experience
I ordered a yoga top for my mom on December 17th well before Christmas and selected 2-day shipping. On Monday, December 22nd I still had not received confirmation that my order had shipped so I called customer service to get an ETA on delivery. The customer service representative explained that they had just switched warehouses and that was the reason for the delay, but offered complimentary overnight shipping to guarantee delivery by December 24th. On December 24th I realized that I still hadn't see any shipping confirmation so I attempted to call customer service back at least 10 times throughout the day. Nobody answered the phones. I sent an email to customer service and have still yet to hear anything back. I also have yet receive my order and it is now December 27th. Just an overall frustrating and awful experience!


