cozymaid.comReviews of cozymaid.com

She stole some of the items from the room she cleaned for me. I called her back and she never responded. Plus this company is very disorganized. Several times I set appointments and nobody showed up.. Even the maid told me that the company was worthless.

Hired a cozy maid she came to clean after she left. We noticed Jewelry missing, family, jewelry diamonds. We. contacted her immediately and she reported that the Jewelry got sucked up by her vacuum cleaner. We had to drive to her to pick up the jewelry sent to emails to cozy maid corporate no response. So disappointing, upsetting traumatic devastating! Never hire this company!!

Well I made a second appointment they said that Vaughn was going to come and clean the house at 8 am and I look in my emails and she canceled the appointment via email no call or text and 5 min before she was supposed to clean my house . Bad customer service I won’t be reaching out to them any more . They truly don’t give a crap about there business or customers !!

Would give 0stars if hat was an option. Had a Groupon and multiple times cleaners have cancelled! Horrible and worst service ever

I have had a horrible experience. Bought a Groupon and scheduled service easy enough. The morning of my appointment I noticed the voucher had been redeemed and the maid was a no show. I finally called and she said she had no transportation and could t make it. I tried to get a refund with no luck k and Groupon was absolutely useless. I’m out $200 and there is no phone number to reach the company

I would not even give them one star… Over the years I’ve dealt with them and never had a good cleaning job only credit for the bad jobs or the people not showing up. So this time I use my credit to have somebody come and she showed up with one little piece of cloth and a squirt bottle to do my floors and my bathrooms and for three hours she used a little tiny piece of cloth and it looked just like it did when she came in. I complained a cozy made and sent in pictures and they said it’s up to her whether she wants to refund me. And then I got a notice she wouldn’t refund me. So I lost my $104 credit and because my credit card had been compromised they didn’t have the new ones so they weren’t able to charge Me Another $34 or whatever it was and I’m not giving him my credit card. But do not do business with cozy maid, cleaners, or Aglow cleaners, which is the mother company. They will not stand behind their work. They figured issuing me a credit for one and a half hours would take care of this. I lost $104 credit. I will never use them again and I would warn anybody else not to either.

I would give Cozy Maid a minus score and Goupon as well for there late (if any)?response to all the issues dealing with this scam company they are advertising. Do not think of using this company unless you like the idea of wasting much time and energy. 🤬

I had an order thru Groupon and scheduled an appointment with Cozymaid… NO SHOW for the cleaning. Rescheduled for the following week..NO SHOW. Couldn’t be more disappointed no help from Cozymaid or Groupon