Cozy Glow StovesReviews of cozyglowstoves.com

Jacob at CozyGlow stoves was amazing to deal with. We had been looking for a pellet stove insert for about a year. We contacted CozyGlow stoves and Jacob was able to get us exactly what we wanted. After we had the stove installed I hit a wrong button😂 and the flames weren’t as I thought they should be. I called Jacob and he immediately walked me thru my issue. This company is dependable, honest and reliable. We can’t say enough good things about them.

Excellent customer service which is hard to find these days!

Good experience, great price and communication.

Great communication, quick shipping!

There was good communication about when our stove was to be delivered. We were called before the payment was run to confirm the delivery date is okay. It did arrive after Thanksgiving, but I believe they did the best they could.

The first person I talked to was out on his lunch hour, but still took time to help me. After placing my order, the man that was filling the order called me and suggested that I had possibly ordered the wrong piece. The one he suggested fit perfectly. Customer service and knowledge of product gets 5 stars from me. Thank you!

Staff was very helpful in picking the right parts for my Napoleon grill(s). Explained the expected delay in shipping before I placed my order, and gave me an honest estimate of when it would arrive. Their info was accurate and my order of 3 different items was packed very well and shipped via FedEx.

very helpful explaining everything stove and accessories delivered when promised