Simone B.
The actual process of the testing site…
The actual process of the testing site was simple. However, trying to fill out a member claim form because I have Oscar insurance and need to be reimbursed for paying out of pocket, has been a nightmare!!! I need a simple actual receipt (proof of purchase) instead all I can prove is a calendar invite. Also, I need provider information such as: tax id, diagnosis code etc. I love paperless, but this needs to be improved upon. I was diagnosed as positive two weeks ago and I would like to get tested today. I am not going to your site or using your scheduling bc I can't get reimbursed yet. Thats a loss of $195 for you guys. I would then probably go again in a week to make absolutely sure I didn't have it any more witch potentially would be total of $390 to you. If your offices would like to help me with any of these issues I would be happy to fix this review
Response from COVID Testing TodayJan 20, 2021
Hello Simone, sorry to hear about your frustration with filling out a claim with Oscar. Please contact us via our website contact form or chat and we'll be happy to provide you with a superbill! Stay safe and healthy



