CoverstoreAt Coverstore, we've been protecting what you love since 2005. As a family-owned business, we take pride in providing top-quality covers for all of your outdoor and indoor storage needs. Our mission is to keep your possessions safe from the elements and everyday wear and tear, so you can enjoy them for years to come.We offer a wide variety of products, including the best patio furniture covers, grill covers, and car covers on the market. To match every need and budget, our covers are available in four material tiers — Classic, Elite, Ultima Ripstop, and Prestige — so you can choose the level of protection that's right for you. Every cover comes with up to a 10-year warranty, giving you peace of mind knowing that your investment is protected. We also offer custom and standard sizing options, ensuring that you get the perfect fit for your item.At Coverstore, we're dedicated to providing exceptional customer care. Our team is always available to answer any questions you may have and help you find the perfect cover for your needs. We want you to feel confident in your purchase and know that you're getting the best quality and value possible.In addition to outdoor covers and décor, we also offer a variety of indoor storage solutions. From holiday storage to garment bags and beyond, we have everything you need to keep your home organized and clutter-free.Trust Coverstore for all of your protective cover needs. With our wide variety of products, exceptional quality, and dedicated customer care, we're confident that you'll love our covers as much as we do.
Coverstore (coverstore.com) has 87 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Will
I ordered a custom cover that is faulty at the seam in a few spots. Water gets through holes where the sides appear to not be tightly sewn. I sent photos to Coverstore documenting the water penetration issues at the seams. They responded that they would not accept a return and do not consider this defect to be part of their warranty program. I now have a custom cover that allows water in and is unusable.
Michelle
Purchased a custom cushion and waited 30 days and they sent me a tracking number that never worked. I waited 48 hours as advised by their website for tracking, there was still no tracking info available. Contacted customer service and had to wait another 48 hours for them to get back to me and let me know that my shipment had been lost. They offered to send me a new one but I would have to wait another supposed 20 days until it would be received. I asked them how much of a discount they were going to refund me and they said they weren’t going to give me any discount. I canceled my order and requested a refund. Do yourself the favor and go to your local upholstery shop, you will have new cushions or covers in no time and you will be supporting local.
Noel M.
I bought covers for my outdoor table/chairs and chaise lounges. I bought the green. Within 2 weeks or less they faded from the sun. TERRIBLE CUSTOMER SERVICE! Go to Hone Depot or Target, they sell nice ones for less money.
Robin
Do NOT order from this company. Even after admitting a dimension error on a patio furniture cover, they did not offer to remake the piece, but rather offered a 30% store credit instead of a credit of my credit card! Why would I EVER order from then again???? Putting themselves first even after making a mistake! Their process is poor and their customer service is even worse!
Tetty
This company says it offers a 7 year warranty for it's chaise lounge covers. Mine leaks after less than a year's use and they won't stand by their warranty. I'll never buy anything from them again.
Jennifer N.
Poor quality. Purchased the ultima cover and cushions got soaked this past rainy weekend. 4 years ago I purchase the elite which is lesser quality and never had wet cushions even to this day. Seems their quality changed.
BAL
Do not order from this company they lie when you buy and say it’ll ship within two weeks and then you get an email and says it’s not going to deliver to almost 4 weeks later. It is a classic bait and switch. I placed an order on April 26. It said it’ll ship in two weeks today is May 8 and now I am told that it is estimated to be delivered on May 21. This is not chill. This is four weeks. I have filed fraud charges with American Express, and I have a complaint going into the Texas Attorney General’s office with all the proof. Additionally, the customer service is horrible. The lady was rude to me and argued with me and talked over me. They don’t need customers. They just need to stop people buy their stuff to get screwed over.
CG D.
Nothing validates their warranty
