Cover GeniusReviews of covergenius.com

Response from Cover GeniusOct 9, 2024

Hi Ruben​,​ Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id. If you are still having issues, please respond to any of our emails with the following details: - The full name entered when you purchased your policy. - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your  XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback. The XCover Team

Response from Cover GeniusAug 29, 2024

Hi Keith​,​ Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id. If you are still having issues, please respond to any of our emails with the following details: - The full name entered when you purchased your policy. - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your  XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback. The Cover Genius Team

Response from Cover GeniusAug 1, 2024

Hi Brown​,​ Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id. If you are still having issues, please respond to any of our emails with the following details: - The full name entered when you purchased your policy. - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback. The XCover Team

Response from Cover GeniusJul 25, 2024

Hi Aviel​,​ Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues here: https://www.xcover.com/help/generic-apple-id. If you are still having issues, please respond to any of our emails with the following details: - The full name entered when you purchased your policy. - The email used when you purchased your policy. - The site where you purchased your XCover Protection. - The amount that you paid for your  XCover Protection. - The date of the purchase. - Your location at the time of purchase. - Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback. The XCover Team

Response from Cover GeniusJul 8, 2024

Hi Mrs Yvonne​,​ Thank you for sharing your feedback with us. We want to ensure that we are providing great service to all of our customers. We appreciate your feedback. It will help us to continue to make things better for our customers. Unfortunately, we are unable to find you in our system. If you need any assistance with your purchase with us, please either reply to any of our emails or log in to your online Account to contact us directly. Once again, we appreciate your feedback. The Cover Genius Team

Response from Cover GeniusJul 8, 2024

Hi Jake​,​ Thank you for your enquiry. Your enquiry has been escalated. Please allow time for your claim to be assessed based on the evidence and information you provided, and the inclusions and exclusions outlined in your wording. We’ll reach out via email as soon as your claim progresses. We appreciate your patience during this process, The XCover Team

Response from Cover GeniusJul 4, 2024

Hi Keith, Thank you for your enquiry. Your enquiry has been escalated. Please allow time for your claim to be assessed based on the evidence and information you provided, and the inclusions and exclusions outlined in your wording. We’ll reach out via email as soon as your claim progresses. We appreciate your patience during this process, The XCover Team

Response from Cover GeniusJun 10, 2024

Hi Francisco, Thank you for sharing your feedback with us. Unfortunately, we are unable to find you in our system. Please either reply to any of our emails or log in to your XCover Account. If you are logging in for the first time you need to find the email confirmation email sent from us and click the link to set up your XCover Account. Make sure you check your spam folder if you can’t find your confirmation email. This step is required if you bought your protection using your Apple Account, iCloud email address or Safari web browser as Apple may hide and not deliver your email. Read more about how to resolve related issues. If you are still having issues, please respond to any of our emails with the following details: The full name entered when you purchased your policy. The email used when you purchased your policy. The site where you purchased your XCover Protection. The amount that you paid for your XCover Protection. The date of the purchase. Your location at the time of purchase. Your purchase ID (also called a Booking ID, Transaction ID, Invoice Number, Customer Reference Number, etc.) Once again, we appreciate your feedback. The XCover Team