Covered CaliforniaReviews of coveredca.com

Can we give this a zero Stars this is literally the worst HealthCare coverage ever I wasn't even notified that I was being transferred over to cover California from Medi-Cal I wish I would have stayed on medical but I'm not able to since I make over a threshold that doesn't exist because I don't ever see my gross income, they changed me to two different Healthcare coverages and didn't even tell me then I got charged for services that I wasn't supposed to be charged for and now we don't even cover Chiropractic services even though my doctor says I have been getting stages of arthritis in my neck first they send me a bill for a family plan then the following month after they send me three separate bills when the bills is saying that I owe $459 when the month before I paid $45 for three people how does it change from $45 to $459 in one month nothing has changed it has to be services rendered this is just crazy president Trump needs to clean this program up it makes absolutely no sense because lunatic Obama put it together and his half-witted staff customer service isn't even help when you call them and the people that are completely rude I told him I was going to file a grievance customer service supposedly transferred me but actually hang up on me then when I called the same exact phone number back push the same exact extension number new guy gets on the phone and tells me that he is the grievance Department what kind of crazy coverage is this and how is this allowed to even be an option this thing should be shut down.

You get a price break (sort of, see below) but man do they make you pay for it in blood sweat and lots of tears. EVERY. SINGLE, YEAR for the first 3 months of the year they mess it all up, in large and small and every way. EVERY SINGLE YEAR I log in when i get the 1000 emails and texts that say I HAVE TO SELECT A PLAN NOW OR ELSE!!! I do, I go in and select the SAME plan and tell them my income hasn't changed and I upload my tax returns and what do they do....(spoiler alert - everything but that). CC tells me Im all set and all good and covered! and then they secretly send me to Medical. I find out by getting a letter in the mail. BUT CC still charges my Credit Card for the CC plan Im supposed to be on!! (And its hell to get that money back). Then I call them and they say, you have to call medical. Then I call medical and they say, why did CC send you over here??? And then they send me back to CC which takes SIX WEEKS for CC to look at the paper work! ONLY THEN...(and this whole time I do not have medical coverage but am still being charged for it!)...I can then pick a plan (the same plan I told them I wanted two months back by phone and messaging) and then they say, you're all set, its all good. Then I go the doctor and find out I have no medical coverage. I call Blue Shield and they say that its so confusing as I now have two Blue Shield plans and I was paying on the one but not on the other and they have no idea which one CC wants me to have! So I call CC and they say that I have two plans now bizarrely. They cancel the one on and then I pay on the new one, via the CC site, but that never works or goes through. So then I have to call Blue Shield and pay anew through them on the phone. Then I have to wait for CC to figure out that I do have coverage. OH! And in the process I see that they did the same thing for my husband so he also doesn't have any coverage now for months while I was paying (while he was painting the house up on a ladder). Ive spent HOURS and hours listening to that damn repeat tune on hold. It's not a song, it's sounds that just repeat. Then CC admits me, 'we see that you were denied CC from Jan 1-March, and were mistakenly charged but we cant refund you without a letter from Medical'. so now I have to call medical... to get them to write a letter to CC stating what CC already knows! to file a claim to be (maybe) paid back. Its THE crappiest system but what can you do?? (move to costa rica?) Government and corporate greed combined: Lovely. Such a total mess between CC, ins companies and government. I'm sure it'll only get better now with a president wanting to take the subsidy and all health insurance away who golfs with insurance companies CEOs. (wink wink) In short. Its hell for the first three months of every single year, no matter how many times I call and message with CC and they tell me its all set. No matter what you do, they will send you to medical for no reason what so ever. They don't even know why. No change in my income. The CS people just seem resigned to it. They try but admit it's a tangled ball of yarn. AND you pay less monthly (still a ton) but then when you file taxes you have to pay it back as its treated as income. So you get taxed on the subsidy amount. I'm not sure you really save much money actually, after all that hell. Not a good system at all.

This is crap! They are a pain to work with. They claimed I qualified for Medical when I didn't and told me they will not help me. Then I found out they were helping me when I filed for taxes. The money they "helped" with was taken out of my federal return! Now, because I didn't know I had to let them know a month before I needed my premium cancelled, I will have to pay for another month. To get help with this I had to file a complaint and may have to wait 60 days. Meanwhile, I will still have a bill which can affect my credit score. Do not bother with coveredca if you can!

Covered California website sucks all it does is say you do not exist

I have had this insurance for 6 years now. Since I work, I pay higher premiums that take a sizable chunk of my income. My co pays are 45.00 for my primary dr. If I need to see a specialist, it's 95.00. I recently went to the dermatologist, had 3 moles removed. Two days later I received a bill for 776.00. Thinking this was before my insurance paid, I called and was told that this was my share of cost! I have the silver plan which is an hmo . Now I don't go to the doctor unless I really have something going on.

Covered California doesn't see what is real and me to say this because they will think they know better. When they say we don't need to change and nothing won't change "AT ALL" they will keep it the way we have our insurance and won't be "NO PROBLEM". Now there's a problem because if we change our insurance and the doctors don't take Medi-Cal we will be having a problem! Look, I have cancer and the doctors I see won't take Medi-Cal and I don't like to repeat all my history. Because l would say look at the report. And walk out "NO ONE " doesn't have to repeat it. So "NO" Covered California isn't great they will get rude or hang up on you if you don't go their way. "KEEP MY INSURANCE THE WAY I HAVE IT" It's very upsetting to get letters almost every day saying all this B.S. Also, stop adding someone to my household they keep doing that every time they are rude and bully if you don't go their way. If someone asks who they are they are bullies stay away...

Talk about a waste of tax dollars. I spent 2hrs on hold. I called the number they gave me, only to need to be forwarded to a different team. Then I spent an hour as "next in queue" only for the office to close. I don't know who manages these call centers, but we need to shut them down and start over.

Below is a list of my discoveries while insured under CoveredCA. -Website is more vague than helpful. I found this out the hard way during tax time. -The plans are horrible. High premiums, Low coverage. -If you don't report any changes to your salary during the first 6 months you obtain insurance, they will drop your coverage; and it may effect your taxes for the following year. -If you get a salary increase, the premium triples. Even if you are the sole income earner in your family. -If you make too much (ie $1 over poverty level), you won't get the credit. -Calling in to get any support is a joke. Don't bother.