CovercyReviews of covercy.com

Good service

I wrote that the recepient should receive 15'000 and he received 14'600. It took a long time because you are not covering switzerland yet. Especially considering that, I find covercy awesome and hope that you will grow fast and well.

Brilliant product. just what I needed. enjoyed transfering the money with low costs and very fast. however my experience was not so good with their customer service that sent me back and again to bring more and more documents... while it sais on the website 6 minutes, it actually took 6-7 days!! and I was forced to go back and forth to the banki and accountants to bring all kinds of documents. while getting upset because I had to transfer the money 'fast' as they suggested, I told them I could have done it with the bank long ago and that nothing was even hinting I would go through such process... they offered me to refund the money, minus their fees... which really just upset me more. the 'teenager' on the phone was not nice at all, and far from being helpful. my anger was that I had to transfer the money fast and that instead it took me almost a full week time. finally some executeive called me and the next day the issue was solved. the problem was that it was first transaction and they needed a lot of documents from the bank, authorities, and accountants. I hope next time there's not going to be any need of those again, and the process will be much faster as it should. again - the product is brilliant, and if not for the torturing process and wrong attitude of the call center girl... I would have given it 5*

Works very well. Only issue I had was when tried to upload multiple transaction documents, and the system got a bit confusing (which was well taken care of by their customer service subsequently). Otherwise, very easy and saves much trouble with exchanges, wires etc.

But works perfectly!

You see in advance how much you will finally receive. Works smoothly

After placing the transfer is fast and reliable.

I wanted to clarify one issue before sending the money, so I wrote to the customer support. When I had no answer for about two days, I've tried to catch them by chat and this time it was successful. My original contact was lost, so I explained my concerns to their online assistant. He was able to answer my questions fairly quickly. Following his answers, I've sent the funds and the transaction has been completed very quickly and smoothly. Using this service saved me more than 160€ comparing to the cheapest alternative. Will definitely use them in the near future.