CourtrecordsReviews of courtrecords.us

Response from CourtrecordsSep 29, 2025

Hi Chris, I apologize for the delay and appreciate your patience as we manage a high volume of inquiries. I've reviewed your account and can see that we've responded to your email today, along with a refund. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsSep 26, 2025

Hi Cathy, Thank you for your feedback. Rest assured, we will do our best to improve our services in the future. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsSep 25, 2025

Hi Angie, We sincerely apologize that you were still charged despite canceling the service. Rest assured, we have processed 4 refunds of $19.95. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsSep 25, 2025

Hi Brooklyn, I'm sorry you were dissatisfied with the report you received. I've reviewed your account and can see that one of our representatives responded to your email with a refund pm September 23, 2025. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsSep 24, 2025

Dear Austin, We’re sorry to hear about your frustration. Please be advised that all customers are welcome to run a preliminary search for free, and this will provide a preview of the possible results available when you subscribe to our services. Nonetheless, maintaining quality information requires fees for access, collections, updates, and sorting, which is why our reports are not free. We want to make things right. I have checked your account and rest assured that your account has already been canceled your account, and no further charges will occur. We take all feedback seriously and strive to provide a transparent and trustworthy service. If there is anything specific we can assist you with or clarify, please don’t hesitate to reach out to our support team directly. Sincerely, Thamya Voice of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsSep 19, 2025

Hi Liam, Thank you for taking the time to leave us your feedback. We offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $19.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they have read our Terms of Service and Billing Terms, as well. Our Terms of Service are also available at https://courtrecords.us/terms. I've reviewed your account and can see that you contacted customer service. We have processed a refund. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe! Sincerely, Lovely Voice of Customer Specialist www.courtrecords.us +1 833-922-2315