customer
I don’t know how they got my name mixed…
I don’t know how they got my name mixed up. Or why they still attempted to charge me after I cancelled the subscription. Edit : they reached out in a timely manner and resolved the issue.
Response from CourtrecordsNov 23, 2025
Hello Deondra, Thank you for sharing your feedback. We’re sorry to hear about the confusion with your name and the attempted charge after your cancellation. Please rest assured that our agent has already canceled your account, and no further charges will occur. We understand how frustrating this experience must have been, and we’re reviewing the situation to ensure it doesn’t happen again. If you have any additional questions or need further assistance, we’re here to help. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315



