CourtrecordsReviews of courtrecords.us

Response from CourtrecordsFeb 4, 2026

Hi Natasha, I'm sorry you're dissatisfied with the service. I've reviewed your account and can confirm that it has been canceled and all rebills refunded. Please expect the funds to reflect in 3 to 5 business days. If there's anything else we can help you with, please let us know. Have a great day ahead, and stay safe! Best, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsFeb 2, 2026

Hello Shehada, Thank you for bringing this to our attention. We’re sorry for any concern caused by the charges and understand how frustrating this can be. Please note that your account has already been refunded by one of our support agents. Kindly allow 3–5 business days for the refunded amount to appear in your original payment method, depending on your bank or payment provider. If you have any further questions or if the refund does not appear after this timeframe, please contact our support team for further assistance. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsJan 23, 2026

Hello Brian, Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. Our records indicate that the account remained active beyond the initial report, which is why the billing continued. As outlined in our cancellation policy, confirmation of cancellation is required to prevent future charges, and supporting documentation is necessary when requesting refunds after billing has occurred. While we were able to confirm account inactivity, we were unable to verify a completed cancellation without the requested confirmation. We want to make things right. I have checked your account and rest assured that one of our agents has already refunded $19.95 for your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account. We truly regret any inconvenience this situation may have caused and appreciate you bringing your concerns to our attention—it helps us improve the experience for everyone. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsJan 22, 2026

Hi Wonnell, We’re sorry to hear that your experience didn’t meet expectations and appreciate you sharing this feedback. We understand how frustrating unexpected charges and inaccurate results can be. We’re glad a refund was issued, and we’ll take your comments into consideration as we continue working to improve both our billing clarity and the accuracy of our reports. If you’d like us to review the information further, we're happy to help. Sincerely, Bianca Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsJan 19, 2026

Hello Roger, Thank you for sharing your feedback. We are very sorry to hear about your experience and take your concerns regarding subscriptions very seriously. We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order. We want to make things right. I have checked your account and rest assured that one of our agents has already refunded your monthly subscription. Please allow 3-5 business days for the funds to be placed back into your account. We truly appreciate your feedback—it helps us improve the experience for everyone. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsJan 11, 2026

Hello Doretha, Thank you for taking the time to share your feedback. We sincerely apologize for the length of time the process took and understand how frustrating this experience must have been. This is not the level of service we aim to provide. Please note that your account has already been refunded for the monthly subscription of $24.95 by one of our agents. Kindly allow 3–5 business days for the refund to be processed and reflected in your account, depending on your payment provider. We appreciate you bringing this matter to our attention, as feedback like yours helps us improve our processes and service moving forward. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsJan 8, 2026

Hello Catherine, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand your concerns regarding the free trial and billing process. Our trial terms state that the subscription will continue automatically unless canceled before the trial end date; however, we regret that this caused any frustration and appreciate your feedback. We would like to confirm that your account has already been reviewed and the charge in question has been fully refunded for $24.95 by our support agent. Please allow 3–5 business days for the refund to appear back on your original payment method. If you have any further questions or need additional assistance, our support team remains available to help. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsJan 4, 2026

Hello Michael, Thank you for bringing this to our attention. We apologise for any confusion or concern this charge may have caused. We offer free reports through a 7-day trial to anyone who signs up, and on our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll into a subscription to be billed monthly for $24.95 if the customer does not cancel during the trial. We provide an Order Summary on the checkout page with a checkbox for the customer to acknowledge they read our Terms of Service and Billing Terms, as well. We can confirm that your account has already been refunded by one of our support agents. Please allow 3–5 business days for the refund to be reflected in your account, depending on your bank’s processing times. If you have any further questions or require additional assistance, please contact our support team directly. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315