CourtrecordsReviews of courtrecords.us

Response from CourtrecordsMar 24, 2026

Hi Tammy, Thanks for bringing this to our attention—I understand how that could be confusing. Please note that our service allows customers to look up information about people in the United States, and in some cases, the results may correspond to a different individual who shares the same name as the person you’re searching for. This could explain why a middle initial appears in the record, even if the person you have in mind doesn’t have one. That said, we’d be happy to take a closer look and help verify the information. If you can share a few more details about the person or the record you're looking for, and we can prepare a report for you for no extra cost. Hoping to turn your experience around and to hearing from you soon! Sincerely, Bianca Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsMar 24, 2026

Hi Adria, We’re sorry to hear about your experience. This is definitely not the experience that we want for you. If there's anything we can do to turn your experience around, let us know. To confirm, your subscription has already been canceled, and a refund of $24.95 for the recent subscription charge has already been processed. If you have any other questions or need further assistance, please don’t hesitate to reach out—we’re here to help. Sincerely, Bianca Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsMar 20, 2026

Hello Ronald, Thank you for sharing your feedback. We’re glad to hear that our team member provided helpful support during your account cancellation, but we’re truly sorry that the service did not meet your expectations. Also, we take feedback like yours seriously and would appreciate the opportunity to understand where our information fell short so we can improve. If you’re open to it, please contact us directly at [email protected] so we can address your concerns and see how we might assist you further. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsMar 11, 2026

Hello Mark, Thank you for taking the time to share your feedback. We’re sorry to hear that you had a frustrating experience and that you were unable to find the option to cancel your membership. Please note that cancellation options are available, and our support team is always happy to assist if you experience any difficulty locating them. We would also like to inform you that one of our agents has already processed a refund for your account. Please allow 3–5 business days for the refund to be reflected in your account, depending on your payment provider. If you have any further questions or need additional assistance, please feel free to reach out to our support team. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsMar 10, 2026

Hello Alice, Thank you for bringing this matter to our attention. We’re sorry to hear about your experience and understand how frustrating this situation must have been. We offer free reports through a 7-day trial, as clearly stated on our checkout page. It explains that the trial will automatically convert to a $24.95 monthly subscription unless canceled. Customers must also check a box confirming they’ve read and agreed to our Terms and Billing Policy before completing the order. After reviewing the account, we can confirm that one of our support agents has already processed a refund for the charge and the account has been addressed accordingly. Please allow 3–5 business days for the refund to appear on your original payment method, depending on your bank or card provider. If you have any additional questions or require further assistance, please feel free to contact our support team. We’ll be happy to help. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsFeb 24, 2026

Hi Scott, I am sorry to hear about your dissatisfaction with the report you received. We try our best to provide accurate information. However, the records we have are from different public sources and we do not guarantee the correctness or completeness of the report. To learn more about where we get our information, please visit https://courtrecords.us/terms. I can confirm that your account has been canceled, and a refund has been processed. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe! Sincerely, Lovely Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsFeb 23, 2026

Hello Theresa, Thank you for taking the time to share your feedback. We sincerely apologize for the frustrating experience you’ve had. We understand how disappointing it must have been to sign up, only to find your account and your sister’s account inactive, and then experience long hold times with no clear instructions for activation. We aim to make our service straightforward and customer-friendly, and it’s clear from your experience that we fell short. Your comments regarding account activation, wait times, and clarity of instructions are very important, and we will be reviewing them internally to improve our processes. We want to make things right. I have checked your account and rest assured that one of our agents has already canceled your account, and no further charges will occur. We truly regret the inconvenience and frustration this has caused and appreciate your patience in giving us the opportunity to make things right. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315

Response from CourtrecordsFeb 16, 2026

Hello Pamela, Thank you for sharing your feedback. We are sorry to hear about your experience and understand how frustrating this situation must have been. After reviewing your account, we can confirm that it has already been refunded for two charges of $24.95 by one of our agents. Please allow 3–5 business days for the refunds to be processed and reflected in your account, depending on your financial institution. Our subscription options and billing terms are presented during the sign-up process; however, we understand that misunderstandings can occur, and we are always here to help clarify any concerns. If you have any further questions or need additional assistance, please do not hesitate to contact our support team. Sincerely, Thamya Voice Of Customer Specialist www.courtrecords.us +1 833-922-2315