CourtcasefinderReviews of courtcasefinder.com

Response from CourtcasefinderJul 16, 2026

Hello Susan, Thank you for taking the time to share your feedback. We sincerely regret to hear about your experience and understand your concerns regarding the attempted subscription renewal. After reviewing your account, we found that we attempted to process the monthly membership renewal multiple times; however, each attempt was declined. As a result, your account has been placed in a "Canceled" status, and your access has expired today. Since the renewal attempts were unsuccessful, no monthly membership fee was collected. If you would like to deactivate your login and unsubscribe completely, please feel free to contact us via chat, phone, or email. Our support team will be happy to assist you promptly with your request. We appreciate your feedback and remain available should you have any additional questions or require further assistance. Sincerely, Thamya Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315

Response from CourtcasefinderJul 14, 2026

Hello Lisa, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and understand your frustration. Upon reviewing your account, we can confirm that one of our support agents has already processed a refund for the recent charge. Please allow 3–5 business days for the funds to be returned to your account, depending on your financial institution's processing time. We appreciate your patience and apologize for any inconvenience this experience may have caused. If you have any additional questions or require further assistance, please don't hesitate to contact our support team. We are always happy to help. Sincerely, Thamya Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315

Response from CourtcasefinderJul 13, 2026

Hello Odelia, Thank you for taking the time to share your wonderful 5-star review. We sincerely appreciate your kind words and are delighted to hear that our representative provided you with polite, professional, and attentive service. It's especially rewarding to know that their genuine concern and dedication helped make your experience a positive one. We will be sure to share your feedback with our team, as recognition like yours is greatly appreciated and encourages us to continue delivering exceptional customer support. Thank you again for your support. We truly appreciate your feedback and look forward to assisting you again whenever you need us. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315

Response from CourtcasefinderJul 13, 2026

Hello Ward, Thank you for taking the time to share your 4-star review. We truly appreciate your feedback and are pleased to hear that you received professional support from our team when you needed assistance. Providing responsive, courteous, and reliable customer service is very important to us, and we're glad we were able to meet your expectations. Your feedback is greatly appreciated as we continue working to improve our services. Thank you again for your support, and we look forward to assisting you whenever you need us. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315

Response from CourtcasefinderJul 12, 2026

Hi Angela, Thank you for sharing your feedback. We're sorry you had difficulty canceling your membership. We're glad Dexter was able to assist you, complete your cancellation, and promptly send your confirmation. We'll also share your kind words with him. We'll also do our best to improve our cancellation process and overall customer experience. Sincerely, Meliza Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315

Response from CourtcasefinderJul 10, 2026

Hello Patricia, Thank you for updating your review and for sharing your experience with us. We sincerely apologize for the frustration caused by the cancellation issue and understand how disappointing it was to be charged after you believed your subscription had been canceled. We appreciate you giving us the opportunity to review your concern. We're glad we were able to resolve the matter and process your refund. We appreciate your patience throughout the process and are pleased to know that the issue has been addressed to your satisfaction. However, we were unable to locate an account under the name provided. To help us review your case further and properly acknowledge the account and assistance provided, please send us additional details linked to your account, such as the email address used to sign up or other account information. Your feedback is valuable to us, as it helps us improve both our processes and the experience we provide to our customers. Thank you again for your understanding, and we wish you all the best. Have a good one! Sincerely, Thamya Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315

Response from CourtcasefinderJul 9, 2026

Hello Carole, Thank you for your feedback and for sharing your experience. We're glad Catherine was able to help resolve your issue. My apologies for the frustration and inconvenience caused by the subscription process. On our checkout page, we state that customers are purchasing a trial that ends in seven days. It also states that it will automatically enroll the customer in a monthly subscription if the customer does not cancel during the trial. We provide an Order Summary on the checkout page, with a checkbox for the customer to acknowledge that they have read our Terms of Service and Billing Terms. Rest assured, we are working on improving our services. Please let us know if there's anything else we can help you with. Have a great day ahead, and stay safe! Sincerely, Jehoany Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315

Response from CourtcasefinderJul 6, 2026

Hello Dan, Thank you for sharing your feedback. We sincerely apologize for any frustration this experience may have caused. We were unable to locate an account under the name provided in your review. To further investigate your concerns, please contact our support team and provide the email address or other details associated with your account so we can locate it and assist you further. GoodCar strives to provide clear information about our subscription terms during the checkout process, including that the $1.99 purchase is part of a trial that automatically renews into a monthly subscription unless canceled before the trial period ends. We understand, however, that subscription terms can sometimes be overlooked, and we appreciate you bringing your concerns to our attention. Once we receive the account details, we will be happy to review the charges and work toward a resolution. Sincerely, Thamya Voice Of Customer Specialist www.courtcasefinder.com +1 833-922-2315