Course Creator 360Reviews of coursecreator360.com

I previously left a raving review about CC360, and generally, I have had a phenomenal experience with them; however... When it came time to leave CC360, that's when the troubles began... Apparently (and I found this out the hard way) in the fine print terms and conditions, there's a little clause that says something akin to "we own you. we own your data. if you want to move, you're going to have to pay us a lot of money - much like you would if your child were kidnapped." Now... that might seem a little harsh, so here's what it really says (as of 4/6/2026 - seems like they changed it again a few days ago...): "Course Creator 360 (CC360) provides access to proprietary templates, AI buildouts, premium support, coaching calls, an entire suite of online education (courses), done-for-you buildouts and other resources as part of its software subscription. These are included in the suite of intellectual property offered upon joining our software, along with support, education, coaching, and more. "We reserve the right to decline any requests to transfer any content whatsoever from within your CC360 sub-account to Go High Level or any other third-party platform. This includes—but is not limited to—all funnels, landing pages, websites, automations, emails, templates, and any other type of content you create within our software, whether derived from CC360-provided resources or built entirely by you. "By choosing to join CC360, you acknowledge and agree that part of the service you are paying for includes access to our exclusive resources and software infrastructure, which may not be available or compatible outside of our platform. As such, any requests for transferring these resources or any user-created content to other platforms are declined by default. This policy aligns with common industry practice: just as platforms like Kajabi, Wix, Skool, Clickfunnels, MailChimp, ActiveCampaign, and more do not provide full-service migrations to help users move off their platforms, CC360 is likewise under no obligation to facilitate or assist in transferring any content to a competitor’s software. Should you choose to cancel your subscription and move to Go High Level or any other platform, you must rebuild or recreate your assets from scratch, just as you would when migrating from all other platforms on the market. "The only potential exception we are open to consider (but do not guarantee) is that you may pay for a year’s worth of our premium plan (totaling $1,764, which is $147 x 12 months). Upon completing this payment in full, a transfer may be made. Any such transfer remains subject to CC360’s sole discretion and is not automatically granted." So... what this means is that they own you and they WILL charge you an arm and a leg to transfer your OWN content. Even if you never attended the coaching calls, used their templates, or never used their support ... For such a great team to have such a poor level of service for those who have legitimate needs to depart their services is ... really a shame... If you never plan on leaving them, you're going to love them, but the breakup will result in heartbreak if you do.

So, during my onboarding call before purchasing a subscription, I was told by a team member that I would be able to achieve a very specific need/goal natively, without issue: create video libraries for my membership. This was important to me because none of the other LMS platforms allowed me to do this without stuffing videos into a "course," which looks clunky and creates many user accessibility and navigation issues, along with confusion for members. It turns out you can't actually do this natively, and I did not figure that out until after the first month of my subscription had passed. I tried diligently to sort out a workaround and decided to go the course route. I customized my course per their knowledge base to an acceptable place, only to find out that the course customizations don't carry over to mobile and only work on desktop. The mobile versions all default to the same layout and aesthetic. Once again, I was extremely disappointed. I raised the issue and was told that a ticket had been submitted to the dev team about the issue but there was no answer as to whether or not the functionality would be made available to users of CC360, nor any sort of timeline for said fix. This left me in a position where I could not move forward with using the platform for my membership. I reached out via email support after getting the runaround from chat support and being disconnected mid-chat multiple times, and posted on the community/support forum, only to be ignored after clearly stating my issues and even providing images/graphics that clearly illustrate the problem. Email support assured me that they would help me find a path forward and suggested 3 possible options. When I inquired about how those options would work, I was told I needed to join their weekly tech call to address the issues. During the call, the team members, the same one who told me I could create video libraries natively during my onboarding which was false, basically told me the way he would go about creating a library would simply be to use a course... I spent hours and days of my time trying to make the software work for my needs, despite being misled, and did my best to reach out to support time and time again only to be ignored, given the run around, or to be told the solution to my issue was to do things in a way that I specifically expressed I did not want to do for a plethora of reasons. I purchased my subscription during the Black Friday sale last year and didn't get around to digging into the software until January as life and business were terribly chaotic. Despite the crappy experience, I would have been fine to simply part ways if I would have been offered some sort of refund given how things unfolded: though I ended up paying for three months, even a single month would have been a decent gesture since I was misled to begin with and then given no clear-cut path forward to be able to use and implement the software for my needs. Of course, I ended up getting the corporate-speak about their refund policy, which states that requests must be made within 30 days... This is a small company where the owner is actively involved, and I feel like some sort of consideration would have been reasonable and called for. The software and system have a lot to offer, especially at the price point, but my experience during onboarding and subsequently with the team left a bad taste in my mouth, given their stance on being dedicated to supporting creatives and the community. Bummed that I couldn't make it work, that there was no legit support to work out the issues, and that I wasn't able to recoup any of the money spent on something that proved to be unworkable, outside of the lost time, frustration, etc.

Onboarding went very well! Victor patiently answered all my questions and worked efficiently to get me onboarded and setup but he went rather quickly so it was hard to keep up at times. I was very impressed at the course they generated and found it to be better than my original course! I was able to migrate my course over from Kajabi myself which was pretty simple. But, the nightmare began after I requested a landing page rebuild which was on Kajabi. They did it for $50 which I thought was amazing and I put in my request on 8/8 requesting the build by 8/14. On 8/14, I asked for a status after no updates and the landing page was delivered on 8/16 and I was thrilled! But that was soon overshadowed by a multitude of issues, MULTIPLE emails back and forth with the CC360 Support Team (and I'm talking 25+) and a last ditch attempt to rope in the CEO on 9/1 via email. To date, (9/3) I've gotten no response and the PM has stopped communicating with me on the project portal chat. A couple of weeks ago I requested a new "expert" resource twice and finally the PM stepped in after I threatened to bring it up on the CEO's bi-weeky call last week. The PM broke more stuff and changed things I didn't request. My Kajabi subscription expired on 8/23 so they no longer have a point of reference - just my notes and I'm still trying to get this resolved. It seems I'm now being ignored in the project portal chat and losing potential sales daily. And the really sad part is I LOVE THE TOOL! I'm still going through the training and asked for an extension to my 30 day trial which the PM agreed to extend another 2 weeks. At this point I deserve a do-over 30 day trial. I still recommend the toolset because the training videos done by the CEO are well-done, easy to follow and breaks the tool down pretty good. I just don't recommend having them rebuild anything, especially if it's a complex website or landing page - and by the way I paid $1,200 for my original landing page which I thought was pretty basic. They need more experienced developers and better communication when resolving issues. I really hated to come back and edit my review but at this point I felt it necessary.