Course Creator 360Reviews of coursecreator360.com

I am highly disappointed with Course Creator 360. The issues go back months to where the sales team misguided me on a very expensive set up leaving me having to pay outside of the platform to finish setting up for me. Then there is the issue of my page continuously getting shut down due to failed payment. I have my account on auto pay so this should not happen. Every time this happens I lose sales. This has happened multiple times and I have contacted customer service on the matter. Customer service continuously told me the issue is on my end, call my bank. I did that the first time and the issue was not on my end. The last time this happened CC360 customer service told me again, this is my issue not theirs and to contact my bank and were very dismissive to the matter and replied with a rude passive aggressive message: "We have over 3,000 clients and this issue hasn't happened with anyone else, which suggests the matter is specific to the card you are using." I again told them I have contacted my bank and they assured it was on CC360 side of things not mine. This is the reply they gave: "I have made some changes on the backend, and I believe I have found the issue. This should not happen again, so there is no need to call your bank." So months of this happening, blaming it on me it was on their backend all along leading to lost sales and a lot of frustration and time wasted going back and forth. I am very unhappy with the entire CC360 platform from the start, from the sales person lying to what will be done for me (I paid CC360 well over $2000), to their customer service experience. In the near future I will most likely be switching platforms and move everything to the CIRCLE platform. I know from past experience their platform runs much smoother and their customer service is far better.

I've been using CC360 for a few months now. Moved over everything from my old platform. Everything appeared fine. But there's one major flaw: clients can't change their email addresses! The only way to do it is to delete the old account (including all forum posts, course progression, comments, everything), and create a totally new account. Really, really bad design flaw. Or they're covering up some greater issue they can't resolve. I'd stay well clear until they sort out that small but very significant flaw.

First: their customer service is horrible... multiple emails with no answer. they promise to fix an issue and don't follow through. Second:This is a go high level white label which they don't disclose from the start. Your account is a sub account of their go high level. So anything you create is not yours. The customer service is email and not helpful at all. Very disappointed . Update: this company has costs me thousands of dollars that I paid people to create automations, workflows etc!

Couldn't get any support. This is not a system for building real courses. The whole experiences was horrible.

This review relates in particular to my experience of the ‘Done for you migration’. I was initially led to believe that this would be no problem at all, everything was possible and would be done in just 7-10 days...well here I am 7 weeks later and I've given up on the 'not-done-very-well-for-you migration' and hired a competent freelancer to finish the job off. My experience has been super frustrating. I was let down time and time again in terms of quality, reliability, and communication. There were no processes in place whatsoever, no clear roadmap, a lack of professionalism and skills - and as a result plenty of targets were missed and mistakes made. Worst of all though was the amount of time I ended up having to spend on it...I was left to basically manage the project, communicating with a 'team' of people who were incredibly unprofessional and lacked skills too. I wanted to discuss my experience and offered to provide feedback to Stockton as a courtesy before posting this review. Expecting any business owner to show an interest in learning and improving, I was met instead with a very inflexible schedule and no real willingness to make use of this offer. It seems to me he doesn't really care, and just palms the migrations off to a 2nd rate team of freelancers who have no processes to follow, very little knowledge and training in the tasks they need to do, and terrible customer service (besides saying sorry a lot, which doesn't count for much after a while). As excited as I was about this service at the start of this process I honestly cannot recommend the ‘Done for you migration service’ on offer here. If you have an existing online course business running on other software and think it will be an easy move across to CC360 with the 'done for you migration' ...think again...it was an absolute shambles!

I have emailed this company multiple times to cancel my account over the course of 2 months. They will not respond to my emails and continue to bill my cc. Shady business practices.