Couch SkinsReviews of couchskins.com

There needs to be a MINUS Star!!! Couch Skins product advertised as Waterproof is actually sprayed with a chemical that is removed by washing. Water then literally pours through the thin material like a sieve. The chemical smell was so strong on the cover I received it literally affected my breathing (non-smoker and no asthma!) and it took 2 times through the washing machine to remove the horrid chemical they used to "waterproof" their product. Couch Skins website shows pictures of folks putting their covers in a washing machine! No where do they state that washing makes their covers no longer waterproof. More importantly, I genuinely think the chemical is NOT SAFE for pets or humans!!! There are safe products that can be washed and that are still waterproof...(like waterproof mattress pads).

These things are terrible! Every time someone sits on my sectional, the stupid cheap foam inserts pop out and it just looks a complete mess. They ship from China, so it took weeks for them to arrive. $350 wasted!! The ads lured me in with very low prices, but once you see what fits your couch, etc., the price is very different. I spoke with a consultant and ordered exactly what they advised and even purchased extra inserts for more stabilization. I wish I had seen these reviews instead of the fake ones on the website.

They are a complete scam. Thank god I pleaded my case well with my credit card company cause I got my money back. DO NOT BUY FROM THEM. ALL GOOD REVIEWS ARE FAKE. If you want to know how I disputed on my cc please let me know.

Their sizing is completely wrong and then they screw you over and steal your money. Customer service is condescending and incredibly unhelpful. I would never order from them and their product is cheap.

They charged us $250 for our couch skins, then proceeded to send us 6 of the same type. When we contacted them and told them of the error they said it’ll cost an additional $60 and we were supposed to send back the incorrect shipment. Guess what…we never got the correct skins and we’re out $310 total. Absolutely criminal

This company is an absolute SCAM please don't order from them. We ordered $170 worth of of product and they are refusing to refund me. There is no customer service number. Their bot turns into "Daniel" who is an absolute joke of a person. Stay away.

You cannot return an item. I tried to return an unopened item the day I received it as I was ordering a different couch. The customer service starts out as a bot. After several days a real person replied but then quit answering my emails once he found out I wanted to return it. I sent it back to the US return address on the package and received confirmation it was delivered. I disputed the charges with my credit card company. Couch skins disputed it saying he never receipt. They don’t apparently have a legit operation with a warehouse and employees. The items come direct from China through a shipper here apparently. Don’t waste your time and money

This company is a big SCAM ! Do not ever buy from them ! Their products are paper thin, takes for ever to arrive and they will not refund your money if you return the product (product is being return to a different Company name and address). They claim to be USA based, but they only have virtual office here, they ship and operate from China . I have reported them to the FTC. And I will continue my reports and bad reviews .