Sara S.
AWFUL EXPERIENCE!!
AWFUL EXPERIENCE!!! I spent almost $200 with this company to not even be able to use what I purchased. They have a 30 day return window, so I had been emailing with their support staff. I guess I "waited too long" to respond, because they told me the window closed, even though they had been responding and telling me I could return these AFTER the 30 days was already up. They never said in their email "yes, we can return, but only by x date" If they would've, I would've made it a priority to respond by that date! It's like they changed their mind within 7 days. My purchase is still in it's original packaging and has not even been used. What more can a company say when they don't accept returns? (I ordered in MARCH! Not even 6 months later) Basically, to me, that says they don't stand by their products. I am VERY disappointed, and I'll be telling everyone I know on social media and in real life about my experience here. Out almost $200 and still have both couch skins that I cannot use. I'd try to sell them- but at this point, it sounds like their products suck. DO NOT ORDER unless you're 10000% sure they will fit and you're going to keep them. I'd order from any other company at this point.