Couch SkinsReviews of couchskins.com

Misleading photos, not waterproof, shipped them to the wrong address at first, definitely made in china and look like it.

DO NOT ORDER! I was unsatisfied with the color of my covers. They asked me to take a picture in a dark place with my flash on. When I refused, because it made no sense to do so, they sent me a fraudulent address for a return. Although you will receive covers, this company is a scam, I wouldn’t take my chances.

Very slow customer service response, did not receive my full order and 1 week later barely received a response and was told to wait longer until my full item shipped. Very rude.

I bought waterproof couch skins because my 13 year old yorkie sometimes “leaks.” On day 1 of using the couch skins, this happened and the wetness went right through to the couch cushion. I asked for the information to get a refund and was told I would have to pay for the return postage. The product was falsely advertised as waterproof, so I not sure why I have to pay for any part of the return. And, I have yet to receive the information I need to return the product.

Took 3 weeks. Quality isnot worth the price

It was horrible. Came in unmarked plastic packaging. All information in Chinese. Didn’t fit well and was ugly. I wish I didn’t trust the reviews because I wasted $200.

If negative 5 was available it still wouldn’t be strong enough. I ordered the waterproof, pet proof covers. Paying extra for this type of fabric. My couch is oversized so, per the website, I measured each cushion, and ordered for a 4 pillow couch. The cushions kind of fit. The whole couch cover wouldn’t fit a chair. The fabric is see through, itchy and rough to the touch. Even my dogs won’t lay on it! “Alex” the personal helper is AI. It’s automated emails. When I emailed to request the correct product be sent, I was told what I received is correct. They provided 50% off what I paid. Still paid way too much. I would find better fabric on the side of the road, covered in grease. It would probably smell better too.

★☆☆☆☆ AVOID – Terrible Service, Missing Items, No Support Ordered 9 pieces – received only 2 I bought a complete nine-piece couch cushion set from Couch Skins. Weeks later, only 2 pieces have arrived—and they don’t fit, despite assurances that they would. No meaningful response I emailed customer service and heard nothing more. Their chat support had me waiting over an hour, only to never connect with anyone. Still missing items & zero resolution It’s been weeks with no follow-up, no shipping confirmation for the missing 7 pieces, and no refund or update. Simply unacceptable. Unreliable sizing & delivery Even the pieces that arrived don’t match my couch. Despite their detailed sizing guide, the product doesn’t fit on arrival. In short: Massive item shortage (2 of 9 pieces received) Non-fitting goods after they guaranteed a fit Hours-long chat wait with no reply No email follow-through, no tracking or updates Bottom line: This experience has been a disaster. Couch Skins may claim great coverage and support, but in reality, they deliver poor communication, missing items, and a frustrating lack of accountability. Don’t waste your time or money.