Cottman of Louisville Reviews | Read Customer Reviews of cottmanoflouisville.com

Cottman of Louisville Reviews | Read Customer Reviews of cottmanoflouisville.com

Cottman of Louisville reviews

Showing 531 reviews with 5 stars · Clear filters

Logan
Mar 26, 2016
Highest recommendation
Honest, dependable, they back their work up with excellent customer service. Highly recommended. They made right a defective part, and prevented us from paying thousands of dollars for a transmission rebuild that would have been unnecessary and was advised elsewhere. Honest people who get the job done right!
Response from Cottman of LouisvilleMar 29, 2016
It's great to know we saved you so much money and got the job done right, Logan! This is exactly what we're about at Cottman, and we absolutely appreciate your review. Gratefully, Cottman of Louisville
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Daniel & D.
Mar 17, 2016
Tremendous Service!
Cottman transmission service company is SUPERIOR to other transmission centers! From our personal experience, they are extremely helpful, friendly & quick to get your vehicle fixed and back on the road! Cottman made our bad transmission experience a GOOD one by their OUTSTANDING SERVICE & CARE! THANK YOU, THANK YOU, THANK YOU!!
Response from Cottman of LouisvilleMar 17, 2016
Turning unfortunate vehicle experiences into good ones is always our pleasure, Daniel & Dianne! Thank you for offering us that opportunity and then for complimenting us on the outstanding service and care you found here. Gratefully, Cottman of Louisville
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Kenny
Mar 9, 2016
Great Transaction!
Delivered great service on time and still rolling
Response from Cottman of LouisvilleMar 9, 2016
Keeping your car rolling is what we're here for, Kenny. Thank you for offering us that chance and then for coming online to support us! Gratefully, Cottman of Louisville
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Paula
Feb 27, 2016
We used them before and will continue to do so
Very friendly people. Took our van in for service. We were told how long it wiuld take, and true to their word, it was done. This is the second van we've owned that Cottman's has serviced. Thank you for your great service.
Response from Cottman of LouisvilleFeb 29, 2016
Your continued loyalty means so much, Paula! Thank you for choosing Cottman of Louisville again and again, and then for coming online to compliment our services. It's our pleasure to assist you. Gratefully, Cottman of Louisville
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Tom
Feb 26, 2016
40,000 miles later transmission still strong
Satisfied. Great service
Response from Cottman of LouisvilleFeb 29, 2016
Here's to another 40,000+ miles, Tom! Thank you for your business and feedback. Gratefully, Cottman of Louisville
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Robert
Feb 25, 2016
GREAT job
Greg did a GREAT job of keeping me posted as to the work that needed to be done.
Response from Cottman of LouisvilleFeb 29, 2016
We're all about clear and thorough communication here at Cottman of Louisville, and we are proud to know we lived up to that standard on your behalf, Robert. Thanks so much! Gratefully, Cottman of Louisville
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Robert J.
Feb 25, 2016
They do good work.
I had a blown transmission and they were very professional. They gave me an price and they came in under that price. You know when you have transmission issue it can get very expensive. But they are very fair. I even had a problem with another part of the car that I did not know was failing. Well, when I went to pick it up, Greg raised my car and showed me was was happening and I was able to fix it.
Response from Cottman of LouisvilleFeb 29, 2016
Hi Robert, thank you for speaking to the online world about your great experience with us. Transmission issues can be scary, but we do whatever we can to eliminate that fear for our customers, and it's fantastic knowing we made the process smooth during your visit. Thanks again! Gratefully, Cottman of Louisville
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Jilson
Feb 25, 2016
Good guys
Good guys and very thorough. It was hard to make a decision about what to repair because so much information was presented at once, but the guys are great at giving a written itemization of problems and the cost to fix. They even worked with me in paying off a big repair over a few weeks with no interest or surcharge. That was convenient.
Response from Cottman of LouisvilleFeb 25, 2016
Thanks! We definitely have a great team here, and it is always a pleasure to work with our customers in order to meet their specific needs. The fact that you found convenience in this is something we are very proud of, and we hope to see you again in the future. Gratefully, Cottman of Louisville
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