Cottman of EmmausReviews of cottmanofemmaus.com

Poor customer service

Fraudulent business will take your money and refuse you a receipt and service. They do not do anything in writing and do not answer your calls after payment.

this place is amazing! I cannot thank you all enough for the repairs that you had made on my Dodge Journey! I am highly recommending you to anyone that I meet who needs their car taken care of! You guys bent over backwards for me and helped me try every avenue possible to get me and my car back on the road safely! Thank you! Thank you! Thank You!!!!!!!!!

I took my vehicle there for a simple repair they wanted charge me $300. For the repair. Then the service manager called and said my trans was slipping and needed a transmission. I did not take my vehicle there for anything to do with my transmission slipping. He said there was a code that stated that the repair was needed. At that time I wanted to get second opinion. Do I took my vehicle to another repair shop. They did the original repair for $65. And said nothing was wrong with my transmission. I would be careful bring your vehicle here.

Is it customary to be told no bankcard bring cash. This does not seem professional

Unacceptable experience, unable to fix the root cause of the problem, changed OEM parts with used/aftermarket parts and yet charged more than the dealer's cost of repair, unreasonable long time turnnover (almost three months) and rude conduct of office personnel. Would not recommend or do business here again!!!

You can truely trust this Cottman Man! I had my transmission repaired and now it feels like new. Sean saved me from buying a new car. Whole experience was fantastic. Very professional, trustworthy, timely and friendly. Would highly recommend them to everyone. Thanks Cottman Transmission! I'm back on the road again! RobinP

Would Recommend these guys to anyone. Great customer service and good and timely work. They really saved me and my wallet, thanks guys