Cost-U-Less InsuranceMore than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Insurance · Los Angeles, California
Excellent
Insurance · Woodland Hills, California
Excellent
Insurance · Santa Rosa, California
Excellent
Insurance · Livermore, California
Excellent
464 approved reviews, newest moderated first
Betty J.
My agent Carter went above and beyond to get me insurance coverage at a price I could afford
Response from Cost-U-Less InsuranceDec 31, 2025
We do love to see that you are taking the time to comment on the recent interaction you had with us. Thank you for taking a few minutes of your day to leave this comment; it means a lot to us here. Have a Great Day!
Randall T.
They were able to find a different insurance company that worked better for me and a reasonable amount of time
Response from Cost-U-Less InsuranceDec 29, 2025
Thank you for sharing the personal experience you had with our agency today; this helps us improve our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Robert
Always professional- informative and great customer service I’ve done business whit them for seven years
Response from Cost-U-Less InsuranceDec 29, 2025
Thank you for sharing your personal experience with us today. Remember, we have more to offer, feel free to reach out to us via email or phone so we can show you a bit more of the other services we offer. Enjoy your day!
Emmanuel
Very helpful and honesty, Thanks,
Response from Cost-U-Less InsuranceDec 29, 2025
We are happy to see positive comments about our customer service. This gives us peace of mind knowing our agents provide quality service and great rates. Enjoy your day!
Jose
My experience with Cost- u Les was very pleasant good customer service.
Response from Cost-U-Less InsuranceDec 16, 2025
We are happy to see positive comments about our customer service. This gives us peace of mind knowing our agents provide quality service and great rates. Enjoy your day!
Manny Reyes C.
Good customer service
Response from Cost-U-Less InsuranceDec 8, 2025
Thank you for sharing the personal experience you had with our agency today; this helps us improve our customer service procedures as well as learn new ways to make the process easy for you. Enjoy your day!
Melodee
It was quick,Touby Vang was so patient with me during the signing process, which can be confusing to me at times and I believe got me a good price that I could afford.
Response from Cost-U-Less InsuranceDec 8, 2025
We are glad to see our agents can assist customers in finding insurance with great rates and coverage. Our main goal is to keep you safe and covered wherever you may be, whether it is on the road, at home or work. Thank you for being our customer. Enjoy the rest of your day!
Kurt S.
I was trying to get a quote and I had unfortunately met with the rudest reps, they hung up abruptly after we agreed they had incompatible figures to my current insurance.
Response from Cost-U-Less InsuranceNov 28, 2025
Hi Kurt, Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.