Robert G.
My experience was great
My experience was great
Response from Cost-U-Less InsuranceMay 1, 2026
Thank you so much for sharing your experience with us today. Have a great day!

More than 600,000 California drivers trust Cost-U-Less Insurance Centers to give them high-quality, low-cost car insurance options from top-rated providers. With over a decade of experience and more than 85 convenient office locations throughout Califo...
Cost-U-Less Insurance (costulessdirect.com) has 464 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Insurance · Los Angeles, California
Excellent

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Insurance · Livermore, California
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464 approved reviews, newest moderated first
Robert G.
My experience was great
Response from Cost-U-Less InsuranceMay 1, 2026
Thank you so much for sharing your experience with us today. Have a great day!
Evangeline B.
Edward made the entire process easy, and within my budget! KUDOS TO EDWARD!!!
Response from Cost-U-Less InsuranceMay 1, 2026
Thank you for sharing your experience with our representative, it means a lot to us. Have a great day!
TRECIA
I was fed up with the Customer Service. I was receiving not the other insurance I had so I look for something that was closer to me and I saw the cost you last insurance so I called and it was excellent customer service the whole time and it took a long process to get signed up, but the customer service was great and on top of that I got a much lower appraisal, so I love that and I changed Insurance and went with you guys and you found the right price for me a portable for me so thank you
Response from Cost-U-Less InsuranceMar 31, 2026
We do love to see that you are taking the time to comment on the recent interaction you had with us. We thrive to better our customers' experience. Likewise, we look forward to continuing to do business with you for many years to come. Your comments help us find better solutions to your comfort. Have a great Day!
Jim Van M.
Solita was very helpful in getting my insurance started and explaining all of the important items. Best experience I have ever had dealing with an insurance agent, Best Jim Vanmuysen
Response from Cost-U-Less InsuranceMar 16, 2026
Thank you for sharing your comments on the service provided by our agent. This helps us understand and appreciate the service our team provides for our customers. Have a great day!
Shonn R.
Lisa in the Corona office provided excellent customer service and answered all my questions.
Response from Cost-U-Less InsuranceMar 6, 2026
Thank you for your review, we know getting insurance can be stressful, which is why we do all the leg work, this is way we can take something off your to do list. Have a great day!
Desha
Maira was very thorough and determined to get me the lowest price. She was also friendly knowledgeable and quick. Her team is also excellent and worth going in person.
Response from Cost-U-Less InsuranceMar 6, 2026
Helping our customers with the process of getting insurance is our specialty, we know it can be confusing and stressful when you do not have an expert helping you with the process of getting insurance. Thank you for leaving the 5-star review for our agent. Have a great day!
Mei
Hi, We paid $438 for 6 months, but we cancelled it in 33 days. Why did we only get $255 refund? Why did the insurance take a lot of money from us? It's like stealing money. 😭 Thanks Mei
Response from Cost-U-Less InsuranceMar 6, 2026
Hi Mei, Thank you for taking the time to share your experience. We're truly sorry to hear that your interactions with our agency left you feeling frustrated and unsupported. That’s not the level of service we strive to provide, and we appreciate your honesty in pointing out where we fell short. We’d like the opportunity to make this right. If you're open to it, please reach out to us directly at (888) 443-4662 so we can review your case and ensure you get the clarity and assistance you deserve. Thank you again for your feedback—it helps us grow and serve our clients better.
customer
I am so grateful for Cost u less insurance for granting me a second chance at full coverage after gaining points on my liscense. The price is very reasonable and my first impression has been a very positive experience.
Response from Cost-U-Less InsuranceMar 6, 2026
We are glad to see our agents can assist customers in finding insurance with great rates and coverage. Our main goal is to keep you safe and covered wherever you may be, whether it is on the road, at home or work. Thank you for being our customer. Enjoy the rest of your day!