Cost-U-Less InsuranceReviews of costulessdirect.com

I do not recommend this company. On October 23rd I received a document that stated my payment would be made automatically on the 16th of each month. When that day came in November I got a cancellation notice saying my insurance expired due to lack of payment. When I called to make a payment I was told it was too late to make a payment of $73.24. When I told them I did not even get a bill I was told it was sent and not sure why you didn't get it. I had just made a payment on 10/20 per my bank and I was told that was for October. I was told I could not renew my policy because it had already expired. I asked for a new policy and I was told it would cost $300 per month. The answer to my question "why" was one word... "inflation" How could my payment go from $73.24 to $300? I now have a new auto policy for $115 mo thru AAA. Cost-u-less actually cost me more with my time and the stress of finding auto insurance at the last minute so I could drive to work with insurance.

Kevin was really helpful throughout the whole process and made it simple for me

The option to walk in without notice and minutes later be insured and on my way was incredible. Limited time, completion, and confirmation received immediately. Receiving a call weeks later to make sure everything is great and if I had questions happy to answer them.

Graet costumer service. Fast and easy

The service was good

Lilly was OUTSTANDING, her customer service was excellent. She was very knowledgeable and provided more detailed information. She explained every detail, and was very nice.

Your representative was very informative and experienced.

Awesome customer service. Great service