Costa BingoPlay online bingo with us - UK's biggest bingo community. Discover our world of fun bingo games and slots where you can win real cash with Costa Bingo!
Costa Bingo (costabingo.com) has 250 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Nicola S.
Only been playing a couple of days and won a bingo jackpot of £1390 Happy days :)
Response from Costa BingoJun 5, 2020
Congratulations on your Big Win!!! Thank you for giving us a try and wish you continued luck on the games !!
Lucy
Was thinking of joining but going to give it a large swerve now....the reviews are awful...GLAD I LOOKED AT REVIEWS FIRST.....
Response from Costa BingoJun 5, 2020
Hi There, I do hope that you give us a try. Most difficulties experienced is due to the Device type that one uses when trying to access the site and games. It is strongly advised to use the best in technology devices and to always have an updated Google Chrome browser to ensure that you have a wonderful gaming experience. Nearly all Smartphone devices including iPhone, iPhone 4S and iPhone 5/5S/5C, Samsung Galaxy S2, S3 and S4, Nexus 4 and Galaxy note 1 & 2. You can send us your device type so that we can check for you or you may contact our support team at {[email protected]} for assistance.
Kelly H.
Easy to play impossible to get winnings back I was lucky it had nothing to do with luck I wasn't able to withdraw my winnings under any circumstances I emailed to ask many times how to withdraw with no help at all I am on many sites this was worse by far won't be recommending you to any one!
Response from Costa BingoJun 5, 2020
HI there, I am sorry to hear that you have not been lucky on the games. Do remember that this is a game of chance and luck. There are no guarantees to winning. We only wish for you to enjoy the games and also wish you the best of luck while playing.
Sheila H.
I emailed over three days ago about 30 free spins not loading after wagering the correct amount and no reply from them. Worst customer services I have ever dealt with. I have asked for details of customer service director and still no reply. Do not look for help if you decide to join. I got a reply at last asking for me user name. Just shows they have not read my first email as it is on the bottom of it
Response from Costa BingoMay 22, 2020
Hi there, please can you send us your username, so we can double check everything for you. You may also contact our support team via live chat from 10am - 2am GMT.
Gareth B.
having played with costa bingo for over 12 years and deposited over 25k to reach platinum level they have currently blocked my account from getting bonuses without reason and have been told it was a managerial decision and refused to go into detail.. i'm not a big spender (£20-£40 per week) and after a number of issues over the years i'm finally done with this site.. STAY CLEAR!!
Response from Costa BingoMay 22, 2020
Hi There, we always appreciate our players patronage. As a responsible gaming site we have to ensure that you are playing in a safe environment. If you have been denied bonuses, the security team would have sent you an email update in regards to this. For further review, please provide us with your Username or contact the VIP team for quick response.
sheila H.
Emailed 30 hours ago with an issue Logging in. They asked for my personal details but still waiting. Absolutely shocking customer service. I have money in credit and should I ever get back on I will be withdrawing it and closing my account
Response from Costa BingoMay 22, 2020
Hi there, please can you send us your username, so we can double check everything for you.
pamfrd
Joined this site a few days ago said that when you deposit £10 you will get 300% bonus did not receive any after 3 emails and a phone call telling me phones are down got nowhere just telling me to deposit more money digusting service don't waste your money on this site
Response from Costa BingoMay 5, 2020
Hi There, we are truly sorry to learn of your missing bonuses. Our phone lines are indeed down due to the COVID-19 epidemic for prevention measures. However, you may contact our support team via email at {[email protected]} or live chat from 10am - 2am GMT. Additionally, you may provide your username for us to review this for you.
Carole D.
I joined 14 yrs ago & slots paid out. You could depo £5 & get free spins but since they linked all Cassava sites about 5 yrs ago then took away all the platinum, Bronze, gold & silver rooms which you had to spend 10k to get into the site is now disgusting! Still same old winners. I went off for a year then came back on & the last 6 mths all you get now is the odd free 12 tickets & the £10 bonus room which pays a ridiculous 2x £1 & £8. They're quick enough to take your cash but paying out in bonus obviously their way of still getting their money back. I depo £100 on same slot, had a total of 2x 15 free spins & won nothing. These slots have obviously been fixed to payout nothing. Disgraceful greedy site which robs you blind. Don't bother wasting your time or money on this thieving site!
Response from Costa BingoMay 22, 2020
Hello, thanks you for your feedback. We're sorry to hear that you haven't been enjoying your time with us lately. Rest assured that we adhere to strict legal regulations on fair gaming and prize pay outs. We use the very best tried and tested technologies to ensure that the outcome of each and every instant win game is statistically random. In regards to your deposit and winnings, All winnings when playing with your deposit remains as real cash. Additionally you can win real money from playing with Bonus Funds. We would be more than happy to get back to you to discuss improvements on the site with you as our aim is to provide our players with a highly entertaining experience. Please send us your username and one of our support team will be in touch!
