CosmodyReviews of cosmody.com

I also placed an order for the larger lumiboard which at the time said they had 7 left. Order was placed I received email that they order was for the smaller one, which was NOT true. I tried to cancel the order within 10 min of placing the order and heard NOTHING. reached out again early Monday morning and it stated item had already been shipped, so ordered Dec & sunday night at 715 pm, tried to cancel order, heard nothing. Cancelled again early Monday morning the 8th and they said order had been shipped, another lie as it didn't get shipped until the 10th and I received it afternoon on Christmas day 16 days later. Now I have tried 3 to 5 times since xmas to return and no response from them at all.

If I could leave 0 stars I would. I ordered 2 of their systems as christmas gifts for my daughters. They arrived on Christmas eve and the next morning when my diameters opened them they didn't work. The quality os terrible. I emailed their customer service team and they refuse to provide me a refund upon return of the system. I provided video proof and told them that I had to order a repalcement gift and the sustem being bad quality ruined the christmas magic for my daughters. Ive emailed them 16 times requesting a refudn and all they said was they'll send me replacement systems but I no logner want them i want a refudn but they deflect. They're website terms say hassle free returns within 30 days. They are a scam and horrible to work with. Don't buy them go with their competitors.

I purchase the item in October and saved it as a Christmas gift for my 5 year old son. We unwrapped and plugged it in. It never illuminated. I thought it needed to charge for a while, so we tried that. Nothing. I wish I had read the reviews first.

Horrible! Unfortunately this is the lowest review possible, would give the company and experience a negative 3… paid extra for this item, and the pictures were misleading. Super small, has to be continually plugged in, the pictures make it look like it’s a tablet that is rechargeable. This was for my autistic granddaughter. How disappointing this purchase was, will never order anything for this company ever again. All buyers beware!!!

This is the worst company out there Bought LED light pad and cancelled the order same day They continued to process the order!! To date , 3 weeks later it’s still Not here when I was expecting it for Christmas so I bought something like it on Amazon, so it’s useless now They refuse to give me credit because they said I have not received it yet. I am not receiving it as it’s obviously not going to get here. The worst customer service I have ever seen by any company. I would stay stay clear from Them Trust all the reviews you’re reading here they are all terrible And this company is not based in the United States. They are based in China. Warning. Stay away !!!

I did receive the order unlike some others. However I ordered an extra set of pens that did not arrive. Customer service keeps asking for a photo of what is in the box. I keep telling them I don’t have it, it was a gift. Going around and around with no satisfaction.. so frustrating

Wish I would have known before hand they ship from china! I bought two as Christmas gifts. Ordered them over a month before Christmas expecting them to be here in time. They were delivered on Dec. 27th missing the extra stencils I purchased. And customer service told me pretty much to just deal with it. Wish I had looked at the actual reviews here first instead of the fake ones on their website. Was trying to support another business besides Amazon. :(

Product was delivered over 1 month from purchase date, 7 days after scheduled delivery date, Christmas was over and family had gone home. Product is cheap and definitely not worth the money I paid. Will not purchase anything from them again.