CosmO2Reviews of cosmo2.com

I have ordered 14 masks on 20th Mar 2021 (Order #4708) and the shipment was supposed to be sent in 3 business as I have paid 45 euros only for shipment. I have sent multiple reminders so far and no response from company so far.

I have ordered 15 masks when the company offered an extra sale in their newsletter.( 2021. April 13.) I paid for it, but never got it, because UPS didn't deliver because of the wrong address or wrong phone number, so they didnt contacted me and they sent back the masks. When I realized it I contacted Cosmo2 about 5 times, emails, and NO ANSWER AT ALL. No masks and no money return.

Very dissapointing service , I ordered masks 3 weeks ago and till now no contact from seller. I asked for tracking number and no answer. I ordered masks in summer 2020 and first time we received masks in about 6 weeks. But it was during company startup. They still dont have masks in stock and selling all around the world. Communication is terrible. I could have have other masks for that money immediately nowadays. Very angry because I need masks now .. not after pandemics.

pessimo servizio ho fatto un ordine a settembre, dopo un mese ho iniziato a sollecitare visto che non era ancora arrivato nulla: il servizio clienti mi ha risposto un paio di volte con scuse generiche poi ha smesso di rispondere. Le mascherine sono arrivate solo a metà dicembre. Prodotto così così, per pochi euro in più si trova di molto meglio e con consegna in 2gg. A differenza di quanto sostengono, le mascherine non risolvono il problema dell'appannamento degli occhiali, inoltre manca sia la clip per stringere il naso che la tasca per il filtro aggiuntivo.

Hice un pedido el 21/09/20. Dos meses y medio después no tengo noticias de las mascarillas ni del servicio de atención al cliente tras mandarles decenas de mails. Voy a denunciarlo a la policía porque esto es un TIMO. Ni se os ocurra comprar nada en esa web.

Surprisingly after a first review reporting them as scammers, they shipped the masks They never replied to direct messages. Masks are ok but 2.5 months is just too long and customer service does not exist Masks are ok but not worth the waiting time

I felt I should update my review as I did finally receive my masks 3 months after purchasing them! No contact from Cosmo at all, no apology or explanation just an automated notification saying order was on its way! But they were quick to respond to my review on here! Obviously don’t like people knowing the truth! Even on here they can’t manage an apology. Still would advise touching them with a 10 foot pole!! Original review: Yeah looks like I’ve fallen for the scam too! Ordered 4 masks for the family on 18 Sep and never got them. In the early days I did receive responses from them but all they did was lie to me and when I insisted on a refund they’ve completely stopped responding to me!! Furious!!

Ordered masks in September....nothing received yet in November. No reply to emails and instagram comments have been disabled. Scam!