CosmaloryReviews of cosmalory.com

I’ve placed an order on 3-15-2024 and still waiting for shipment. Like the other website ships partial orders while they wait for the others to come in stock. I won’t be ordering again from here.

After I selected my kits totaling over $100.00 (qualified for free shipping), I received an email from the company with a link to 'pay a shipping fee'. I do not want to pay the extra fee so requested a refund. After 3 attempts to communicate with the company and get my refund, the company is silent and unresponsive. Terrible service and shady to request a shipping fee after an order is processed and paid for.

I found on Facebook I have bought several and absolutely love each one I just finished the white. Owl. For a Christmas present this year I have also bought 2 storage boxes. Tomorrow I will buy more things. I recommend. To buy from them

hi im still waiting for 2 diamond paintings its the blue roses and the green phenics check my order nancy jackson thank you

I wish your site was easier to place orders by SKU numbers or when you go on SEARCH

I placed an order on 10/08/2023, received it on 11/3/2023, the package looked like it was run over by a truck, the canvas material was wrinkled and very faded, and looked dirty, there is no way i can possibly use this, I am so disappointed and upset, will not be ordering again from this company! I want a refund!!

I did extensive searching for somewhere to buy diamond painting kits from and found this one. I ordered 3 times so far and never had any issues with this company. They were prompt on responding to my email and friendly. Shipping does take a long time but understand it is coming from China so it has to clear customs. I have no complaints so far.

This is my first and last order with them. They sent me a completely different order from mine. Emailed them and they asked if I wanted to keep the wrong items or resend me the right order. I told them I wanted my order and not what I received. Now they will not email me back. It has been 3 weeks and still no answer. I will definitely not recommend them to anyone.