Corsia LogisticsReviews of corsia.us

Response from Corsia LogisticsAug 22, 2014

Dear Customer, As discussed on several occasions over the phone, and clearly stated in the provided terms and conditions, all of our dates are estimated only, due to the many unforeseen factors that affect shipping times. If no delays occur, we normally pick up within 1 and 5 business days. Your first available date was 07-23-14, and we picked up the vehicle on 07-26-14, which is well within the provided window. Furthermore, the trucker's initial estimate for delivery was 08-05-14, but unforunately due to unforeseen and uncontrollable delay they delivered on 08-07-14. We deeply apologize for the situation, however a 2 day delay for delivery in this industry is fairly normal, especially when we are depending on traffic, road conditions, customer delays, and anything else that might occur on the road. Furthermore, every phone call was answered and every email was responded to promptly. Every time you called the driver has answered the phone and you said that yourself. Our communication is one of our greatest assets. Our agents respond to calls and emails in a timely manner daily. If you would like to discuss our services and terms and conditions, we look forward to talk to you. Thank you! Sincerely, Vasilka Atanasova Corsia Logistics