Cork & MashReviews of corkandmash.com

Response from Cork & MashApr 24, 2026

Hi Janet, Thank you for your honest feedback, we appreciate you sharing it. We understand how the size could come as a surprise, especially when it’s intended as a gift. We do include size details on the product page, but we know it’s easy to miss and we’ll take this as a reminder to make that information even clearer. If there’s anything we can do to help make this right, feel free to reach out to our Concierge Team, we’re always happy to assist. Cork & Mash Concierge

Response from Cork & MashApr 24, 2026

Hi Chantelle, Thank you for the kind words, we truly appreciate it. We take a lot of care in how every order is packed and communicated, so it’s great to hear everything arrived safely and that tracking kept you in the loop. Looking forward to your next order. Cork & Mash Concierge

Response from Cork & MashApr 24, 2026

Hi Ron, Thank you for sharing this, we really appreciate it. Glad everything arrived on time and that you were able to take advantage of a great price. And yes, we like to surprise our customers with a little something extra whenever we can, happy to hear both you and your brother-in-law got to enjoy it. Looking forward to taking care of you again soon. Cork & Mash Concierge

Response from Cork & MashApr 24, 2026

Hi Mr. Hebner, Thank you for taking the time to update your review, we truly appreciate it. We understand how frustrating delays can be, especially when you’re waiting on the final piece of an order. That’s exactly why we make it a priority to reach out directly and get things resolved as quickly as possible. We’re also glad to hear that our approach and level of respect stood out to you. That’s very intentional, and it’s how we believe every customer should be treated. We appreciate your patience and the opportunity to make this right, and we look forward to completing your order and taking care of you again in the future. Cork & Mash Concierge

Response from Cork & MashApr 24, 2026

Hi Jessica, We really appreciate this, thank you. Earning a 10/10 means everything to us, we don’t take that lightly. We’re always focused on delivering a level of service that stands out, so it’s great to know we hit the mark for you. Looking forward to taking care of you again soon. Cork & Mash Concierge

Response from Cork & MashApr 24, 2026

Hi Jeffrey, Thank you for sharing this, we really appreciate it. Glad the ordering process was smooth and that the updates kept you informed along the way. We put a lot of care into packaging and delivery, so it’s great to hear everything arrived without issue. We look forward to your next order. Cork & Mash Concierge