DEE
DISC personality profile
The shipping for a booklet was way too expensive. The directions were not on the first page, but the second, so for those of us that are sequential, I screwed up the book before I ever got started. The directions were easy to follow once I found them. It was interesting information.
Response from CorexcelSep 18, 2020
Thank you for your feedback Dee. You are right. Shipping rates have been on the rise recently. Please understand that our shipping quotes are looked up automatically from the FedEx and USPS websites. Unfortunately, we don’t have control over their rates. We’ve explored alternate providers in an effort to provide the best available options for our customers. I can tell you with 100% certainty that we are using the best rates we can find. Also, we only use shipping options where packages can be tracked and insured. Due to the nature of our products, and our customers, alternate methods such as USPS Media Mail are not sufficient. Packages often take too long to be delivered and they cannot be guaranteed to arrive. They also cannot be insured. If a package gets lost in the mail, we lose that inventory without any means to recover the costs. I realize these options can make shipping costs a little more expensive, but we really do choose options based on what will work best for our customers. Yes, you are right. The first page of the paper DiSC Classic Profile is the assessment. The top of the assessment page says, “See instructions on page 3” but the text is a little on the small side. I will forward your remarks to the design team to see if they can increase the font size to make it easier for people to see. Thank you again for taking the time to post your feedback. We truly appreciate it.