Karla
Just started the Anatomy & Physiology …
Just started the Anatomy & Physiology and my biggest hold up is maneuvering around the course. Could be set up more intuitively. Also, note that when you sign up for a course you will not automatically be sent a link to begin. If it is after hours or on the weekend you must wait until someone from the office actually sends you something. There is no place on the website to immediately begin the course for which you have paid. A little surprising that the whole system isn't more updated. Hopefully will not have any more problems. Too bad if not because they immediately keep 55% of your tuition if you have any thoughts of changing your mind after you sign up. INITIALLY GAVE 3 STARS BUT I REALLY VALUE CUSTOMER SERVICE. I APPRECIATE THAT THEY RESPONDED AND SO QUICKLY. UPDATED TO 4 STARS. THANKS!
Response from CorexcelFeb 5, 2018
HI Karla, I’m sorry that you’re having trouble navigating the course. If you call our offices, one of our representatives will gladly give you a tour of the course and its navigation. We’ve felt the same way about the registration process. While the majority of our online courses include automated registration, Anatomy & Physiology offers unique challenges. We've been working to automate the registration process. The project is in the testing phase and will go live as soon as we are sure everything works as expected. Since we offer college credit for this course, we’ve been approaching the registration process with additional caution. If you find that you are unhappy with this course, please reach out to our customer service team so that we can help resolve any issues. We really appreciate your business and your feedback.



