Corebridge FinancialReviews of corebridgefinancial.com

Have been a customer for decades (when AIG moved to Corebridge), yet this year received no email or snail mail communication regarding annual payment due date of bill - until suddenly getting one email notifying account has lapsed payment. No email was ever sent notifying of secure messages waiting in portal until after the fact. Back up contacts provided and set up for the express purpose of being notified should this situation ever occur also did not receive any notification. Company claims both emails were sent and multiple physical notices were mailed to the home but this is not true - nothing ever was mailed or sent. Nothing went to spam. Nothing sent to the home. Have had this policy for decades with no major issues. Call to customer service was answered by someone with a heavy accent that was too difficult to understand over the phone. In addition, the site is not the easiest to navigate, especially using the app via phone where I could not get to where I needed to check. Very upset and not feeling very secure about Corebridge Financial.

Core Bridge is an incompetent company. They did not handle my surrender of insurance policy in a timely or correct manner. I lost my health insurance because of their incompetence.

Absolutely the worst financial institution I’ve dealt with. Outdated processes, little to no guidance and inexperienced staff makes my death claim almost impossible. Will move assets to another platform ASAP.

6 calls later, I still don’t have the simplest answer. It’s not rocket science yet NO ONE CAN HELP!! You are transferred around from one foreigner to another, given multiple phone numbers to call and you can’t get a straight answer. You are given incorrect information over and over and then transferred to yet another person who CANNOT HELP!! Corebridge needs to do a better job!!!

This company is a pathetic excuse of a retirement account. DO NOT let them hold your money hostage anymore. FILE A COMPLAINT IMMEDIATELY WITH EBSA. It's time that all the rude morons that hang up on you when you are only trying to get what rightfully belongs to you, are brought to justice. With enough complaints to the right organizations, I believe they will change their practice.

If I could give this company 0 stars I would do so immediately. My wife has been trying to rollover her investments and this company has botched the process 4 times; either by mailing the check to the wrong address or putting a random name on the check. When calling with our financial advisor we are passed around to multiple people who continue putting us on hold. Not sure how this company has a license to provide financial services. They are completely inept and I would avoid them like the plague

Absolutely terrible. You call and are on hold for a long time. Then when you get ahold of someone they are from India. My dad canceled his policy in May. They were supposed to send him his cash value by check in the mail. We have called several times to receive it. Each time they say they sent it to the wrong address and need to cancel the check to resend it. Its now August and we have yet to receive it. I'm now going to contact the Texas Attorney General.

I have been dealing with for almost 4 years and I have jerked around my dad passed in aug of 23 and I have been told I need this paper from the courts and this and that and there paper work im so sick of this BS would never recommend this company to anyone I was told 3 time all ready the funds would be deposited on this day and never was and today my confirmation number would be email no email so I call was told is still in the processing phase well now I’m gonna go talk with a lawyer and I’m gonna call the BBB and my local News