Jenny
Amazon seller do not buy from this company.
Amazon does not accept their invoice and they do not provide their invoice to help you reactivated your seller account. I am very regret to buy with this company and lose my Amazon seller account. I lost a lot of money because they do not provide their invoice.
Response from Pagos artJan 18, 2024
Hi Jenny, I want to start by clarifying a bit about the invoice process. Whenever an order is placed, an invoice is automatically issued, and payment is processed. Based on our records, it appears that all necessary invoices were sent to you for your transactions. We always strive for clarity and transparency in these processes. We truly appreciate the effort you've put into reaching out to us multiple times. Please be assured that we have been attentive to each of your emails, responding with the aim to provide all the assistance you need. Your communication is invaluable to us, and we are here to support you. I also want to acknowledge a broader issue that you brought up. It's indeed concerning that many Amazon accounts, including those of non-customers, are being closed recently. This trend has created a challenging situation for a lot of sellers. We understand how incredibly frustrating this must be for you and others in the community. Regarding your situation with Amazon, I would strongly recommend reaching out to them directly. Opening a case and being persistent in following up can be very effective. Often, writing several cases and maintaining a consistent line of communication can help in resolving such issues.