⚠️ Misleading Supplier – Failure to Provide Required Supply Chain Documentation
This is a serious warning about Coralport LLC and their misleading business practices.
They provide a basic invoice after payment, which initially makes them appear like a legitimate wholesale supplier. However, this is where the deception begins.
When Amazon required upstream supply chain documentation (manufacturer invoices, brand authorization, or full distribution chain proof), Coralport completely failed to provide anything further.
Because of this:
My Amazon account was deactivated
I suffered a direct financial loss of $410.40
My business operations were disrupted
The most concerning part:
They ONLY provide surface-level invoices
They DO NOT provide upstream supply chain documentation
They ignore all emails and support requests after payment
They fail to meet Amazon compliance requirements
This strongly indicates misrepresentation of their capabilities as a wholesale supplier. Any professional and legitimate distributor understands Amazon’s requirements and provides complete documentation — Coralport does not.
This kind of behavior puts sellers at serious risk and can destroy Amazon businesses.
Conclusion:
Based on my experience, Coralport LLC is not a reliable or transparent supplier. Their actions raise serious concerns about deceptive practices and lack of accountability.
Final Warning:
Do NOT rely on Coralport for Amazon business. If you need proper supply chain documentation, this supplier will fail you and may cause financial and account damage.
BN
Benafsha N.
Don’t deal with this company
Don’t deal with this company
DD
danish D.
We lost a lot of money with Coralport
We lost a lot of money with Coralport. They didn’t provide any support when Amazon asked for invoices . Because of them my account was closed totally. Avoid
BR
Brian
50/50 you will get your amazon account get banned.
Hi everyone,
I recently found a website and created an account with them. Everything seemed fine, and the store appeared legit. However, I always make sure my supplier provides all the necessary documents, like ungating invoices and authenticity letters, since these are really important for Amazon resellers. Without them, you could risk getting banned, suspended, or having your items deactivated without knowing why.
I reached out to the supplier to ask if they provide all the required documents because it’s crucial for Amazon sellers. After waiting 24 hours, they responded, saying, “Hi. We only provide paid invoices to our customers. Distributor and authenticity documents are only shared with Amazon.” This confused me because I wasn’t sure if I had to pay an additional fee to get my items ungated, even though I was already buying them. So, I texted them back with the same question, explaining that sometimes Amazon randomly asks for invoices and documents, even for items that are already ungated.
After waiting another 24 hours, they replied, “We only send paid invoices to our customers. Other documents you request are not shared with our customers due to company policies. These documents are submitted to Amazon upon Amazon’s request.” This made me even more confused. I didn’t know if I had to pay an additional fee or if only Amazon could contact them to get all the necessary documents. I texted them again, and they replied, “Hi. No, we do not charge any additional fees. Unfortunately, we cannot guarantee to be ungated. As a matter of company policy, we do not share authorization documents with our customers but with Amazon if they contact us.”
This made things clearer. I realized that even if I get the product with the invoice, it’s not guaranteed to work, like with other suppliers I’ve dealt with in the past. I texted them back, expressing concern that buying the items without a guaranteed invoice could be a big risk. They responded, “Hi. Our advice is to first check whether you can list the product. First of all, prefer products that you are ungated.” So, they were basically saying to find an item that’s already ungated to sell it, and if Amazon asks for documents, they’ll provide them as stated in their policy, but there’s no guarantee it will work.
I sent them this message: “Yes, I understand. What I’m saying is that even if the products are ungated, Amazon sometimes randomly asks for invoices, and you mentioned that it’s not guaranteed to work. So, am I taking a 50/50 chance? If I sell the products you offer on Amazon and they don’t ask for anything, I’m fine. But if Amazon does ask for documentation and you can’t provide it because it’s not guaranteed, then I could be in trouble. This could potentially lead to my Amazon account being deactivated or suspended, correct?” They simply replied, “Yes, that’s correct.”
Given all this communication, I haven’t purchased any items from them yet, and based on what they’ve said, I don’t think I’m going to take the risk of getting my Amazon account banned. I wanted to share this with anyone considering buying wholesale from them—be warned that it’s not guaranteed to work..
MB
Michael B.
Stay away
Stay away! Dishonest people, and amazon won't accept invoices, they'll close your account for it
NO
noblek
Deactivated Amazon Account. They need to provide docs.
My Amazon account has been deactivated since early Dec 2023 over unsuitable 3M Scotch scissors, over 60 days ago. Amazon does not want to reach out to Coral Port LLC for documents and Coral Port does not want to email docs directly to scram-appeals at amazon.com.
Key Points:
Amazon wants supply chain and proof of delivery documents.
3M confirmed with me that Coral Port is an authorized distributor.
Coral Port provided Packing slips from 3M to them with proper dates and quantity.
Coral Port would only send legal documents, which they consider trade secrets (i.e. supply chain and proof of delivery), only if Amazon request directly from them.
I have asked Coral Port to email documents to Amazon at scram-appeals at amazon.com but no answer.
My account is in limbo. I can not access funds and my inventory until this is sorted out.
Coral Port needs to sort this out with Amazon since they are authorized distributor and has proper packing slips. Documents could have redacted pricing and send to Amazon.
FR
Frank R.
Dont trust them!!!
They completly suck! I tried to place couple orders they only accept one of some producto they supposedly had in stock. I made a payment on dec 26th. At beginning of January I asked for my product they say it will take around 18 business days to have my product with them. After waiting that long they told me they did no have it! I was trying to ask for refund many times and it took more than a week for them to refund my money after emailing them every single day. All of this after been waiting more than one month for my products. DONT TRUST THEM!!!
JE
Jenny
Amazon seller do not buy from this company.
Amazon does not accept their invoice and they do not provide their invoice to help you reactivated your seller account.
I am very regret to buy with this company and lose my Amazon seller account. I lost a lot of money because they do not provide their invoice.
Response from Pagos artJan 18, 2024
Hi Jenny,
I want to start by clarifying a bit about the invoice process. Whenever an order is placed, an invoice is automatically issued, and payment is processed. Based on our records, it appears that all necessary invoices were sent to you for your transactions. We always strive for clarity and transparency in these processes.
We truly appreciate the effort you've put into reaching out to us multiple times. Please be assured that we have been attentive to each of your emails, responding with the aim to provide all the assistance you need. Your communication is invaluable to us, and we are here to support you.
I also want to acknowledge a broader issue that you brought up. It's indeed concerning that many Amazon accounts, including those of non-customers, are being closed recently. This trend has created a challenging situation for a lot of sellers. We understand how incredibly frustrating this must be for you and others in the community.
Regarding your situation with Amazon, I would strongly recommend reaching out to them directly. Opening a case and being persistent in following up can be very effective. Often, writing several cases and maintaining a consistent line of communication can help in resolving such issues.